Platform
Channels
Transform customer service: Go live in an instant with 100+ pre-built integrations
Connect your existing systems with our unified customer service automation platform to deliver truly omni-channel experiences. Leverage pre-built integrations with all leading platforms to realize value 2X faster and scale.
World’s leading enterprises trust Yellow.ai
NO RIP-AND-REPLACE
Enhance existing technology stack
Maximize your investments in existing technology infrastructure instead of replacing entire systems. Our integration ecosystem works as connectors, allowing different applications and platforms to communicate and share data effectively. Build on top of the existing tech stack for your business to avoid disruptions, minimize costs, and augment the capabilities already in place.
TRULY FLEXIBLE
Custom integrations
If the tool you use doesn’t have built-in APIs, our team can build custom integrations to ensure seamless integration of your existing product, tech stack, and additional tools with Yellow.ai platform.
DEFINE YOUR DATA
Knowledge management
Yellow.ai platform’s document cognition engine can connect with data hubs such as SharePoint, AWS S3, etc. to quickly create FAQs and start resolving customer queries with the most up-to-date company information.
EFFICIENT OPERATIONS
Achieve clean and synchronized data flow
Ensure a clean and synchronized data flow between systems with Yellow.ai. Ensure seamless information flow across applications, eliminate manual data entry, reduce errors, and enhance overall efficiency.
100+ plug & play integrations
Effortlessly integrate Yellow.ai’s Unified Customer Service Platform with your applications in a few clicks.
CRMs and agent helpdesks
Transform customer service with personalized experiences powered by seamless connections with CRMs and Agent Assist systems.
Zendesk
Provide support on all Zendesk Sunshine Conversations channels
Freshdesk
Optimize support operations with Freshdesk integration
Servicenow
Integrate in a few simple clicks for ITSM automation
Freshchat
Connect AI bots to agents intelligently with Freshchat integration
Jira
Create, search and view tickets on Jira with seamless integration
Salesforce
Acquire, engage and retain customers with Salesforce integration
Hubspot
Hubspot integration to accelerate revenue and business growth
Zoho
Connect AI bots to agents intelligently with Zoho integration
Voice
Enable AI-first automation on voice channels by connecting with leading contact center solutions and IVR systems.
Google Home
Enable voice automation on Google Assistant with pre-built integrator
Amazon Alexa
Integrate voice solution with Alexa in a few simple clicks
IVR
Seamlessly integrate voice AI agent with existing IVR system
Genesys
Transform your contact center operations pre-built templates for Genesys
Ameyo
Connect AI bots with Ameyo for seamless voice automation
Cisco
Integrate voice solution with Cisco in a few simple clicks
Avaya
Provide better voice experiences with seamless Avaya integration
Retail and eCommerce
Revolutionize retail experiences by integrating with ecommerce platforms and digital storefronts in a few simple clicks.
Shopify
Connect AI bot with Shopify storefront in a few clicks
Woocommerce
Seamlessly integrate with WooCommerce platform
Magento
Connect your ecommerce solution with Magento
Capillary
Levarage Capillary integration for your digital storefront
Payments
Delight your customers with seamless integrations with payment gateways, and enable one-click payments without the need to switch tabs.
Razorpay
Connect AI chatbot with Razorpay to collect payments across channels
PayU
Integrate with PayU for omni-channel payment collections
Paytm
Integrate with PayTM in a few clicks to enable payments across channels
Setu
Deploy AI chatbot with Setu payment integration
Knowledge management
Enterprises can integrate their data hubs like SharePoint, AWS S3, etc. with Yellow.ai’s Customer Service Platform to leverage advanced document cognition engines and create FAQs quickly.
SharePoint
Enable easy collaboration and knowledge sharing with Sharepoint
AWS S3
Seamlessly integrate with AWS S3 for effortless knowledge management
We've been called gamechangers for a reason.
The most trusted & award-winning AI platform out there.
