{"id":116330,"date":"2022-05-04T14:39:29","date_gmt":"2022-05-04T09:09:29","guid":{"rendered":"https:\/\/view.yellow.ai\/ai-analytics\/"},"modified":"2023-11-22T15:49:19","modified_gmt":"2023-11-22T10:19:19","slug":"ai-analytics","status":"publish","type":"page","link":"https:\/\/view.yellow.ai\/en-ph\/platform\/ai-analytics\/","title":{"rendered":"Analytics"},"content":{"rendered":"\n<section class=\"wp-block-group analytics-hero-section\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center img-col is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"820\" height=\"1024\" loading=\"lazy\" src=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/03\/platform-analytics-hero-2-820x1024.webp\" alt=\"\" class=\"wp-image-83324\" srcset=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/03\/platform-analytics-hero-2-820x1024.webp 820w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/03\/platform-analytics-hero-2-240x300.webp 240w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/03\/platform-analytics-hero-2-768x959.webp 768w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/03\/platform-analytics-hero-2.webp 1044w\" sizes=\"auto, (max-width: 820px) 100vw, 820px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<h1 id='real-time-data-driven-ai-analytics-for-enterprises'  id=\"boomdevs_1\" class=\"wp-block-heading\" >Real-time, data-driven AI analytics for enterprises<\/h1>\n\n\n\n<p class=\"p3\">Derive valuable customer insights from essential conversational AI metrics such as deflection rate, goal completion rate (GCR), CSAT, first response time (FRT) and more with our Dynamic Automation Platform (DAP).<\/p>\n\n\n\n<div class=\"wp-block-buttons sec2-btn is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button big\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/view.yellow.ai\/en-ph\/request-demo\/\">Book a demo<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/section>\n\n\n\n<section class=\"wp-block-group analytics-nlp-sec1 remove-maxwidth\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\t<div id=\"yellow-common-logo-section-block_533271581ca7954b118f5f83bbc4f33f\" class=\"yellow-common-logo-section black\">\r\n\t\t<h2 id=\"boomdevs_2\" class=\"header3\">\r\n\t\t\tWorld\u2019s leading enterprises trust Yellow.ai\t\t<\/h2>\r\n\t\t<div class=\"logo-section-scroller\">\r\n\t\t\t\t\t\t\t\t<div class=\"single single-1\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t<style>\r\n\t\t\t\t\t\t\t@keyframes\r\n\r\n\t\t\t\t\t\t\tscroll-block_533271581ca7954b118f5f83bbc4f33f1\t\t\t\t\t\t\t\t{\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t0% {\r\n\t\t\t\t\t\t\t\t\t\ttransform: translate(0, 0);\r\n\t\t\t\t\t\t\t\t\t}\r\n\r\n\t\t\t\t\t\t\t\t\t50% {\r\n\t\t\t\t\t\t\t\t\t\ttransform: translate(-6139px, 0);\r\n\t\t\t\t\t\t\t\t\t}\r\n\r\n\t\t\t\t\t\t\t\t\t100% {\r\n\t\t\t\t\t\t\t\t\t\ttransform: translate(0, 0);\r\n\t\t\t\t\t\t\t\t\t}\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t}\r\n\t\t\t\t\t\t\t#yellow-common-logo-section-block_533271581ca7954b118f5f83bbc4f33f .single-1 .slide-track\t\t\t\t\t\t\t\t{\r\n\t\t\t\t\t\t\t\twill-change: transform;\r\n\t\t\t\t\t\t\t\tanimation: scroll-block_533271581ca7954b118f5f83bbc4f33f1 245.56s linear infinite;\r\n\t\t\t\t\t\t\t}\r\n\t\t\t\t\t\t<\/style>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<style>\r\n\t\t\t\t\t\t\t@keyframes\r\n\t\t\t\t\t\t\tmobile-scroll-block_533271581ca7954b118f5f83bbc4f33f1\t\t\t\t\t\t\t\t{\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t0% {\r\n\t\t\t\t\t\t\t\t\t\ttransform: translate(0, 0);\r\n\t\t\t\t\t\t\t\t\t}\r\n\r\n\t\t\t\t\t\t\t\t\t50% {\r\n\t\t\t\t\t\t\t\t\t\ttransform: translate(-6139px, 0);\r\n\t\t\t\t\t\t\t\t\t}\r\n\r\n\t\t\t\t\t\t\t\t\t100% {\r\n\t\t\t\t\t\t\t\t\t\ttransform: translate(0, 0);\r\n\t\t\t\t\t\t\t\t\t}\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t}\r\n\r\n\t\t\t\t\t\t\t#yellow-common-logo-section-block_533271581ca7954b118f5f83bbc4f33f .single-1 .mobile-slide-track\t\t\t\t\t\t\t\t{\r\n\t\t\t\t\t\t\t\twill-change: transform;\r\n\t\t\t\t\t\t\t\tanimation: mobile-scroll-block_533271581ca7954b118f5f83bbc4f33f1 245.56s linear infinite;\r\n\t\t\t\t\t\t\t}\r\n\t\t\t\t\t\t<\/style>\r\n\t\t\t\t\t\t<div class=\"slide-track\">\r\n\t\t\t\t\t\t\t<div class=\"slide\">\r\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" width=\"6139\" height=\"54\"\r\n\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2024\/05\/Black_1_may_2024.webp?v=3\" alt=\"Brands\" loading=\"lazy\" \/>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"slide\">\r\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" width=\"6139\" height=\"54\"\r\n\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2024\/05\/Black_1_may_2024.webp?v=3\" alt=\"Brands\" loading=\"lazy\" \/>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"slide\">\r\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" width=\"6139\" height=\"54\"\r\n\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2024\/05\/Black_1_may_2024.webp?v=3\" alt=\"Brands\" loading=\"lazy\" \/>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"mobile-slide-track\">\r\n\t\t\t\t\t\t\t<div class=\"slide\">\r\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" width=\"6139\" height=\"54\"\r\n\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2024\/05\/Black_1_may_2024.webp?v=3\" alt=\"Brands\" loading=\"lazy\" \/>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"slide\">\r\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" width=\"6139\" height=\"54\"\r\n\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2024\/05\/Black_1_may_2024.webp?v=3\" alt=\"Brands\" loading=\"lazy\" \/>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"single single-2\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t<style>\r\n\t\t\t\t\t\t\t@keyframes\r\n\r\n\t\t\t\t\t\t\tscroll-block_533271581ca7954b118f5f83bbc4f33f2\t\t\t\t\t\t\t\t{\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t0% {\r\n\t\t\t\t\t\t\t\t\t\ttransform: translate(0, 0);\r\n\t\t\t\t\t\t\t\t\t}\r\n\r\n\t\t\t\t\t\t\t\t\t50% {\r\n\t\t\t\t\t\t\t\t\t\ttransform: translate(-5825px, 0);\r\n\t\t\t\t\t\t\t\t\t}\r\n\r\n\t\t\t\t\t\t\t\t\t100% {\r\n\t\t\t\t\t\t\t\t\t\ttransform: translate(0, 0);\r\n\t\t\t\t\t\t\t\t\t}\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t}\r\n\t\t\t\t\t\t\t#yellow-common-logo-section-block_533271581ca7954b118f5f83bbc4f33f .single-2 .slide-track\t\t\t\t\t\t\t\t{\r\n\t\t\t\t\t\t\t\twill-change: transform;\r\n\t\t\t\t\t\t\t\tanimation: scroll-block_533271581ca7954b118f5f83bbc4f33f2 233s linear infinite;\r\n\t\t\t\t\t\t\t}\r\n\t\t\t\t\t\t<\/style>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<style>\r\n\t\t\t\t\t\t\t@keyframes\r\n\t\t\t\t\t\t\tmobile-scroll-block_533271581ca7954b118f5f83bbc4f33f2\t\t\t\t\t\t\t\t{\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t0% {\r\n\t\t\t\t\t\t\t\t\t\ttransform: translate(0, 0);\r\n\t\t\t\t\t\t\t\t\t}\r\n\r\n\t\t\t\t\t\t\t\t\t50% {\r\n\t\t\t\t\t\t\t\t\t\ttransform: translate(-5825px, 0);\r\n\t\t\t\t\t\t\t\t\t}\r\n\r\n\t\t\t\t\t\t\t\t\t100% {\r\n\t\t\t\t\t\t\t\t\t\ttransform: translate(0, 0);\r\n\t\t\t\t\t\t\t\t\t}\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t}\r\n\r\n\t\t\t\t\t\t\t#yellow-common-logo-section-block_533271581ca7954b118f5f83bbc4f33f .single-2 .mobile-slide-track\t\t\t\t\t\t\t\t{\r\n\t\t\t\t\t\t\t\twill-change: transform;\r\n\t\t\t\t\t\t\t\tanimation: mobile-scroll-block_533271581ca7954b118f5f83bbc4f33f2 233s linear infinite;\r\n\t\t\t\t\t\t\t}\r\n\t\t\t\t\t\t<\/style>\r\n\t\t\t\t\t\t<div class=\"slide-track\">\r\n\t\t\t\t\t\t\t<div class=\"slide\">\r\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" width=\"5825\" height=\"54\"\r\n\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2024\/04\/Black-2-updated-apr-2024.webp?v=3\" alt=\"Brands\" loading=\"lazy\" \/>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"slide\">\r\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" width=\"5825\" height=\"54\"\r\n\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2024\/04\/Black-2-updated-apr-2024.webp?v=3\" alt=\"Brands\" loading=\"lazy\" \/>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"slide\">\r\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" width=\"5825\" height=\"54\"\r\n\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2024\/04\/Black-2-updated-apr-2024.webp?v=3\" alt=\"Brands\" loading=\"lazy\" \/>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"mobile-slide-track\">\r\n\t\t\t\t\t\t\t<div class=\"slide\">\r\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" width=\"5825\" height=\"54\"\r\n\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2024\/04\/Black-2-updated-apr-2024.webp?v=3\" alt=\"Brands\" loading=\"lazy\" \/>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"slide\">\r\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" width=\"5825\" height=\"54\"\r\n\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2024\/04\/Black-2-updated-apr-2024.webp?v=3\" alt=\"Brands\" loading=\"lazy\" \/>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t<\/div>\r\n\t<\/div><\/section>\n\n\n\n<section class=\"wp-block-group analytics-nlp-sec2 bg-color violet\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-2 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center content-col is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"subtitle medium\">TRACK METRICS THAT MATTER THE MOST<\/p>\n\n\n\n<h2 id='actionableconversational-insights'  id=\"boomdevs_3\" class=\"wp-block-heading\" >Actionable<br>conversational insights<\/h2>\n\n\n\n<p class=\"p3 w388\">Improve your customer satisfaction and engagement with 20+ real-time actionable insights. Enable enterprises with impactful decision-making from customer conversations and chatbot analytics like user feedback, top customer flows, user acquisition details, bot performance, bot activity, etc.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center img-col is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"828\" height=\"828\" loading=\"lazy\" src=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/03\/platform-analytics-1.webp\" alt=\"\" class=\"wp-image-83335\" srcset=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/03\/platform-analytics-1.webp 828w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/03\/platform-analytics-1-300x300.webp 300w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/03\/platform-analytics-1-150x150.webp 150w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/03\/platform-analytics-1-768x768.webp 768w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/03\/platform-analytics-1-100x100.webp 100w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/03\/platform-analytics-1-640x640.webp 640w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/03\/platform-analytics-1-136x136.webp 136w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/03\/platform-analytics-1-320x320.webp 320w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/03\/platform-analytics-1-24x24.webp 24w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/03\/platform-analytics-1-48x48.webp 48w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/03\/platform-analytics-1-96x96.webp 96w\" sizes=\"auto, (max-width: 828px) 100vw, 828px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-3 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center img-col is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"828\" height=\"828\" loading=\"lazy\" src=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/03\/platform-analytics-2.webp\" alt=\"\" class=\"wp-image-83333\" srcset=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/03\/platform-analytics-2.webp 828w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/03\/platform-analytics-2-300x300.webp 300w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/03\/platform-analytics-2-150x150.webp 150w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/03\/platform-analytics-2-768x768.webp 768w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/03\/platform-analytics-2-100x100.webp 100w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/03\/platform-analytics-2-640x640.webp 640w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/03\/platform-analytics-2-136x136.webp 136w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/03\/platform-analytics-2-320x320.webp 320w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/03\/platform-analytics-2-24x24.webp 24w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/03\/platform-analytics-2-48x48.webp 48w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/03\/platform-analytics-2-96x96.webp 96w\" sizes=\"auto, (max-width: 828px) 100vw, 828px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center content-col is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"subtitle medium\">OPTIMIZE CONVERSATIONS<\/p>\n\n\n\n<h2 id='user-journey-visualization'  id=\"boomdevs_4\" class=\"wp-block-heading\" >User journey visualization<\/h2>\n\n\n\n<p class=\"p3 w465\">Create a seamless user experience by understanding user intentions and improving the overall conversation flow. Deep dive into crucial customer analytics &#8211; what journeys users are taking, where and why are users dropping off, etc., and analyze conversations based on the best and worst-performing journeys.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-4 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center content-col is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"subtitle medium\"><strong>TRACK BUSINESS GOALS IN REAL-TIME<\/strong><\/p>\n\n\n\n<h2 id='goal-based-tracking'  id=\"boomdevs_5\" class=\"wp-block-heading\" >Goal-based tracking<\/h2>\n\n\n\n<p class=\"p3 w422\">Design outcome-oriented goals tailored to specific business purposes such as order tracking, lead collection, hotel booking, etc. Enterprises can utilize funnels to track user progress through defined steps, improve performance, and boost engagement.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center img-col is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"828\" height=\"828\" loading=\"lazy\" src=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/03\/platform-analytics-3.webp\" alt=\"\" class=\"wp-image-83349\" srcset=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/03\/platform-analytics-3.webp 828w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/03\/platform-analytics-3-300x300.webp 300w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/03\/platform-analytics-3-150x150.webp 150w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/03\/platform-analytics-3-768x768.webp 768w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/03\/platform-analytics-3-100x100.webp 100w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/03\/platform-analytics-3-640x640.webp 640w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/03\/platform-analytics-3-136x136.webp 136w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/03\/platform-analytics-3-320x320.webp 320w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/03\/platform-analytics-3-24x24.webp 24w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/03\/platform-analytics-3-48x48.webp 48w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/03\/platform-analytics-3-96x96.webp 96w\" sizes=\"auto, (max-width: 828px) 100vw, 828px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-5 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center img-col is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"828\" height=\"828\" loading=\"lazy\" src=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/03\/platform-analytics-4.webp\" alt=\"\" class=\"wp-image-83357\" srcset=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/03\/platform-analytics-4.webp 828w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/03\/platform-analytics-4-300x300.webp 300w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/03\/platform-analytics-4-150x150.webp 150w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/03\/platform-analytics-4-768x768.webp 768w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/03\/platform-analytics-4-100x100.webp 100w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/03\/platform-analytics-4-640x640.webp 640w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/03\/platform-analytics-4-136x136.webp 136w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/03\/platform-analytics-4-320x320.webp 320w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/03\/platform-analytics-4-24x24.webp 24w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/03\/platform-analytics-4-48x48.webp 48w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/03\/platform-analytics-4-96x96.webp 96w\" sizes=\"auto, (max-width: 828px) 100vw, 828px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center content-col is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"subtitle medium\">MEANINGFUL, SHAREABLE, AND ACTIONABLE REPORTS&nbsp;<\/p>\n\n\n\n<h2 id='data-explorer'  id=\"boomdevs_6\" class=\"wp-block-heading\" >Data explorer<\/h2>\n\n\n\n<p class=\"p3 w422\">Building custom analytics is incredibly easy with Data explorer, a business intelligence tool within Yellow.ai Dynamic Automation Platform. With over 10 prebuilt datasets and custom tables, visualize data on a shareable dashboard through simple, consumable, and beautiful graphical widgets.<\/p>\n<\/div>\n<\/div>\n<\/div><\/section>\n\n\n\n<section class=\"wp-block-group analytics-nlp-sec3 bg-color beige\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 id='yellow-ai-the-driving-force-behindyour-success'  id=\"boomdevs_7\" class=\"wp-block-heading has-text-align-center w1128\" >Yellow.ai the driving force behind<br>your success<\/h2>\n\n\n\t<div id=\"yellow-frontpage-slider-block_a6341f39199141f3ecfd9eb2b767225c\" class=\"yellow-frontpage-slider mb40\">\r\n\t\t<div class=\"frontpage-slider\">\r\n\t\t\t\t\t\t\t\t<div class=\"single\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"slide-wrap left-img\">\r\n\t\t\t\t\t\t\t<div class=\"left\">\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t<p class=\"subheader\">\r\n\t\t\t\t\t\t\t\t\tSony India\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t<h3 id=\"boomdevs_8\" class=\"regular\">\r\n\t\t\t\t\t\t\t\t\t\u201cWith deep back-end integration with the Sony CRM, the voice AI agent collects, records and analyzes user information to deliver personalized experiences. We are pleased to join hands with Yellow.ai for their support in taking Sony\u2019s exceptional customer service support a notch higher.&#8221;\t\t\t\t\t\t\t\t<\/h3>\r\n\t\t\t\t\t\t\t\t<p class=\"author-name\">\r\n\t\t\t\t\t\t\t\t\tVishal Mathur\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t<p class=\"author-designation\">\r\n\t\t\t\t\t\t\t\t\tNational Head of Customer Service\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"button-div\">\r\n\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/view.yellow.ai\/case-study\/sony-enables-round-the-clock-service-with-voice-automation\/\" class=\"button\">\r\n\t\t\t\t\t\t\t\t\t\t\tRead the story\t\t\t\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"right\">\r\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"1044\" height=\"840\" src=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/sony-1.webp\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/sony-1.webp 1044w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/sony-1-300x241.webp 300w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/sony-1-1024x824.webp 1024w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/sony-1-768x618.webp 768w\" sizes=\"auto, (max-width: 1044px) 100vw, 1044px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"card-logo\">\r\n\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"228\" height=\"40\" src=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/03\/Sony.svg\" class=\"attachment-full size-full\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t<div class=\"pager-div\">\r\n\t\t\t<div class=\"pager\">\r\n\t\t\t\t<div class=\"prev\"><\/div>\r\n\t\t\t\t<div class=\"next\"><\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n\t<\/div><\/section>\n\n\n\n<section class=\"wp-block-group analytics-nlp-sec5 bg-color violet\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns sec-colls is-layout-flex wp-container-core-columns-is-layout-6 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column sec-coll-left is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"942\" loading=\"lazy\" src=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/03\/dynamic-nlp-sec5-1-1024x942.webp\" alt=\"\" class=\"wp-image-81792\" srcset=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/03\/dynamic-nlp-sec5-1-1024x942.webp 1024w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/03\/dynamic-nlp-sec5-1-300x276.webp 300w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/03\/dynamic-nlp-sec5-1-768x706.webp 768w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/03\/dynamic-nlp-sec5-1.webp 1044w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column sec-coll-right is-layout-flow wp-block-column-is-layout-flow\">\n<h2 id='100+-api-integrations'  id=\"boomdevs_9\" class=\"wp-block-heading\" >100+ API integrations<\/h2>\n\n\n\n<p>A fully integrated SaaS product that plugs into your complete tech stack, seamlessly.<\/p>\n\n\n\n<div class=\"wp-block-buttons sec2-btn is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button big\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/view.yellow.ai\/marketplace\/\">Go to Marketplace<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/section>\n\n\n\n<div class=\"wp-block-group analytics-nlp-sec6\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 id='deliver-an-exceptional-experience-while-driving-down-costs-by-60'  id=\"boomdevs_10\" class=\"wp-block-heading has-text-align-center\" >Deliver an exceptional experience while driving down costs by 60%<\/h2>\n\n\n\n<p class=\"has-text-align-center\">Integrate. Automate. Communicate instantly. It all starts with a conversation.<\/p>\n\n\n\n<div class=\"wp-block-columns sec-colls is-layout-flex wp-container-core-columns-is-layout-7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column sec-coll is-layout-flow wp-block-column-is-layout-flow\">\n<h3 id='conversational-service-cloud'  id=\"boomdevs_11\" class=\"wp-block-heading\" >Conversational Service Cloud<\/h3>\n\n\n\n<p>Boost productivity and customer engagement with enterprise-grade self-serve support.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"728\" height=\"600\" loading=\"lazy\" src=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/03\/dynamic-nlp-sec6-1.webp\" alt=\"\" class=\"wp-image-81829\" srcset=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/03\/dynamic-nlp-sec6-1.webp 728w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/03\/dynamic-nlp-sec6-1-300x247.webp 300w\" sizes=\"auto, (max-width: 728px) 100vw, 728px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-buttons sec2-btn is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/view.yellow.ai\/conversational-ai-customer-service\/\">Learn more<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column sec-coll is-layout-flow wp-block-column-is-layout-flow\">\n<h3 id='conversational-commerce-cloud'  id=\"boomdevs_12\" class=\"wp-block-heading\" >Conversational Commerce Cloud<\/h3>\n\n\n\n<p>Generate leads &amp; sales via chatbots, SMS text, voice call, WhatsApp, Facebook &amp; more, all from a single platform.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"728\" height=\"600\" loading=\"lazy\" src=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/03\/dynamic-nlp-sec6-2.webp\" alt=\"\" class=\"wp-image-81844\" srcset=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/03\/dynamic-nlp-sec6-2.webp 728w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/03\/dynamic-nlp-sec6-2-300x247.webp 300w\" sizes=\"auto, (max-width: 728px) 100vw, 728px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-buttons sec2-btn is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/view.yellow.ai\/conversational-ai-marketing\/\">Learn more<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column sec-coll is-layout-flow wp-block-column-is-layout-flow\">\n<h3 id='conversational-excloud'  id=\"boomdevs_13\" class=\"wp-block-heading\" >Conversational EX<br>Cloud<\/h3>\n\n\n\n<p>Meet your 24\/7 AI co-worker. Onboard and empower employees for a productive, cost effective workplace.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"728\" height=\"600\" loading=\"lazy\" src=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/03\/dynamic-nlp-sec6-3.webp\" alt=\"\" class=\"wp-image-81852\" srcset=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/03\/dynamic-nlp-sec6-3.webp 728w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/03\/dynamic-nlp-sec6-3-300x247.webp 300w\" sizes=\"auto, (max-width: 728px) 100vw, 728px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-buttons sec2-btn is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/view.yellow.ai\/employee-experience-ai\/\">Learn more<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Real-time, data-driven AI analytics for enterprises Derive valuable customer insights from essential conversational AI metrics such as deflection rate, goal completion rate (GCR), CSAT, first response time (FRT) and more with our Dynamic Automation Platform (DAP). TRACK METRICS THAT MATTER THE MOST Actionableconversational insights Improve your customer satisfaction and engagement with 20+ real-time actionable insights. [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":116332,"parent":117244,"menu_order":343,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"tags":[],"guides_categories":[],"page_categories":[319],"coauthors":[210],"class_list":["post-116330","page","type-page","status-publish","has-post-thumbnail","hentry","page_categories-product"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Real-time, data-driven AI analytics for enterprises - Yellow.ai | Philippines<\/title>\n<meta name=\"description\" content=\"Gathering and examining customer data, with an aim to understand customer needs, viewpoints, &amp; experiences through AI Analytics &amp; Customer Experience Analytics\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Deriving value from information using AI &amp; CX analytics\" \/>\n<meta property=\"og:description\" content=\"Gathering and examining customer data, with an aim to understand customer needs, viewpoints, &amp; experiences through AI Analytics &amp; Customer Experience Analytics\" \/>\n<meta property=\"og:url\" content=\"https:\/\/yellow.ai\/en-ph\/platform\/ai-analytics\/\" \/>\n<meta property=\"og:site_name\" content=\"Yellow.ai\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/YellowDotAI\" \/>\n<meta property=\"article:modified_time\" content=\"2023-11-22T10:19:19+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/Analytics.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1800\" \/>\n\t<meta property=\"og:image:height\" content=\"942\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"Deriving value from information using AI &amp; CX analytics\" \/>\n<meta name=\"twitter:description\" content=\"Gathering and examining customer data, with an aim to understand customer needs, viewpoints, &amp; experiences through AI Analytics &amp; Customer Experience Analytics\" \/>\n<meta name=\"twitter:image\" content=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/Analytics.png\" \/>\n<meta name=\"twitter:site\" content=\"@yellowdotai\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/view.yellow.ai\/en-ph\/platform\/ai-analytics\/\",\"url\":\"https:\/\/yellow.ai\/en-ph\/platform\/ai-analytics\/\",\"name\":\"Real-time, data-driven AI analytics for enterprises - 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