{"id":112810,"date":"2023-03-28T14:10:49","date_gmt":"2023-03-28T08:40:49","guid":{"rendered":"https:\/\/view.yellow.ai\/zendesk-integration\/"},"modified":"2024-06-07T00:22:59","modified_gmt":"2024-06-06T18:52:59","slug":"zendesk-integration","status":"publish","type":"page","link":"https:\/\/view.yellow.ai\/id\/zendesk-integration\/","title":{"rendered":"Zendesk"},"content":{"rendered":"\n
\n
\n
\n
\"Yellow.ai<\/figure>\n<\/div>\n\n\n\n
\n

Merevolusi Layanan Pelanggan dengan Percakapan Sinar Matahari Yellow.ai & Zendesk<\/h1>\n\n\n\n

Sederhanakan alur kerja, berikan dukungan pelanggan omnichannel, dan transfer permintaan secara mulus ke agents.by manusia mengintegrasikan platform otomatisasi layanan pelanggan AI-pertama Yellow.ai dengan Sunshine Conversations Zendesk.<\/p>\n\n\n\n

\n
Pesan demo<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/section>\n\n\n\n
\n
\n
\n

Pergi hidup dengan template pra-dibangun oleh Yellow.ai<\/h2>\n\n\n\n

Integrasikan dalam 3 klik sederhana<\/p>\n<\/div>\n\n\n\n

\t\t
\r\n\t\t\t\r\n\t\t\t\t
\r\n\t\t\t\t\t\"Zendesk\t\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t
\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t<\/div>\r\n\r\n\r\n\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/div>\n<\/div>\n<\/div><\/section>\n\n\n\n
\n
\n
\n
\"\"<\/figure>\n<\/div>\n\n\n\n
\n
\n

Tutupi Semua Saluran Percakapan Sinar Matahari<\/p>\n\n\n\n

Dukungan pelanggan instan 24\/7<\/h2>\n\n\n\n
    \n
  • Dukungan omnichannel:<\/strong> Memberikan dukungan seperti manusia dan personal pada pesan, email, dan saluran sosial.<\/li>\n\n\n\n
  • Percakapan kontekstual:<\/strong> Menumbuhkan hubungan yang bermakna sambil mempertahankan konteks historis percakapan antar saluran.<\/li>\n\n\n\n
  • Skalabilitas:<\/strong> Bangun sekali, terapkan di seluruh saluran Sunshine Conversations untuk menskalakan dengan cepat.<\/li>\n<\/ul>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/section>\n\n\n\n
    \n
    \n
    \n
    \n

    Mengurangi biaya dukungan sebesar 60%<\/p>\n\n\n\n

    Efisiensi dukungan pelanggan Skyrocket<\/h2>\n\n\n\n
      \n
    • Penyerahan agen yang lancar:<\/strong> Transfer panggilan dari agen AI Dinamis ke agen manusia untuk pertanyaan kompleks.<\/li>\n\n\n\n
    • Memberdayakan agen dengan informasi yang kaya:<\/strong> Informasi kontekstual dan sejarah percakapan ditransfer dengan lancar ke agen manusia untuk konteks dan saran otomatis untuk resolusi yang akurat dan personal.<\/li>\n<\/ul>\n<\/div><\/div>\n<\/div>\n\n\n\n
      \n
      \"\"<\/figure>\n<\/div>\n<\/div>\n<\/div><\/section>\n\n\n\n
      \n
      \n
      \n
      \"\"<\/figure>\n<\/div>\n\n\n\n
      \n
      \n

      Peningkatan hingga 25% dalam pembuatan timbal<\/p>\n\n\n\n

      Ubah obrolan dukungan menjadi interaksi yang bermakna<\/h2>\n\n\n\n
        \n
      • Buka wawasan real-time:<\/strong> Rekomendasi kontekstual berdasarkan data pelanggan real-time<\/li>\n\n\n\n
      • Peningkatan hingga 25% dalam pembuatan prospek:<\/strong> Hasilkan prospek secara lebih efektif dengan percakapan berdasarkan wawasan pelanggan.<\/li>\n\n\n\n
      • Meningkatkan kualitas interaksi:<\/strong> Terus meningkatkan kualitas interaksi dengan akses ke wawasan percakapan.<\/li>\n<\/ul>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/section>\n\n\n\n
        \n

        Yellow.ai, motor penggerak kesuksesan Anda<\/h2>\n\n\n\t
        \r\n\t\t
        \r\n\t\t\t\t\t\t\t\t
        \r\n\t\t\t\t\t\t\t\t\t\t\t\t
        \r\n\t\t\t\t\t\t\t
        \r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t

        \r\n\t\t\t\t\t\t\t\t\tCoda Payments\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t

        \r\n\t\t\t\t\t\t\t\t\t“Kami memilih bekerja sama dengan Yellow.ai karena kemampuan bahasanya, terutama di Asia Tenggara. Kami meluncurkan chatbot di 4 negara berpenduduk besar dan seluruh prosesnya mudah serta cepat. Kami menyadari bahwa pelanggan kami menyukai bot tersebut dan ini membantu kami mengurangi tiket sehingga menjadi lebih hemat biaya.”\t\t\t\t\t\t\t\t<\/h3>\r\n\t\t\t\t\t\t\t\t

        \r\n\t\t\t\t\t\t\t\t\tBharati Amarnani\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t

        \r\n\t\t\t\t\t\t\t\t\tDirector – Global Customer Support\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t

        \r\n\t\t\t\t\t\t\t\t\"Coda\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
        \r\n\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t
        \r\n\t\t\t\t\t\t\t\t\t\t\t\t
        \r\n\t\t\t\t\t\t\t
        \r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t

        \r\n\t\t\t\t\t\t\t\t\tZuno (formerly Edelweiss General Insurance)\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t

        \r\n\t\t\t\t\t\t\t\t\t“Visi kami adalah membuat asuransi menjadi mudah, ramah, dan transparan, serta langkah lain dari kami berupa Bot Suara AI untuk mencapai tujuan ini. Kami senang dapat bermitra dengan Yellow.ai dalam perjalanan transformasi digital ini.”\t\t\t\t\t\t\t\t<\/h3>\r\n\t\t\t\t\t\t\t\t

        \r\n\t\t\t\t\t\t\t\t\tShanai Ghosh\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t

        \r\n\t\t\t\t\t\t\t\t\tExecutive Director & CEO\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t

        \r\n\t\t\t\t\t\t\t\t\"Zuno\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
        \r\n\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t
        \r\n\t\t\t
        \r\n\t\t\t\t
        <\/div>\r\n\t\t\t\t
        <\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n\t<\/div><\/section>\n","protected":false},"excerpt":{"rendered":"

        Merevolusi Layanan Pelanggan dengan Percakapan Sinar Matahari Yellow.ai & Zendesk Sederhanakan alur kerja, berikan dukungan pelanggan omnichannel, dan transfer permintaan secara mulus ke agents.by manusia mengintegrasikan platform otomatisasi layanan pelanggan AI-pertama Yellow.ai dengan Sunshine Conversations Zendesk. Pergi hidup dengan template pra-dibangun oleh Yellow.ai Integrasikan dalam 3 klik sederhana Tutupi Semua Saluran Percakapan Sinar Matahari Dukungan […]<\/p>\n","protected":false},"author":7,"featured_media":94202,"parent":0,"menu_order":32,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"tags":[],"guides_categories":[],"page_categories":[314],"coauthors":[210],"class_list":["post-112810","page","type-page","status-publish","has-post-thumbnail","hentry","page_categories-integrations"],"acf":[],"yoast_head":"\nZendesk Integrations with Yellow.ai<\/title>\n<meta name=\"description\" content=\"Delightful omnichannel and personalized customer experiences by Yellow.ai with Zendesk Sunshine Conversations. Book a demo now!\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"id_ID\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Zendesk Integrations with Yellow.ai\" \/>\n<meta property=\"og:description\" content=\"Delightful omnichannel and personalized customer experiences by Yellow.ai with Zendesk Sunshine Conversations. Book a demo now!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/view.yellow.ai\/id\/zendesk-integration\/\" \/>\n<meta property=\"og:site_name\" content=\"Yellow.ai\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/YellowDotAI\" \/>\n<meta property=\"article:modified_time\" content=\"2024-06-06T18:52:59+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/Zendesk.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1800\" \/>\n\t<meta property=\"og:image:height\" content=\"942\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:image\" content=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/Zendesk.png\" \/>\n<meta name=\"twitter:site\" content=\"@yellowdotai\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 menit\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/view.yellow.ai\/id\/zendesk-integration\/\",\"url\":\"https:\/\/view.yellow.ai\/id\/zendesk-integration\/\",\"name\":\"Zendesk Integrations with Yellow.ai\",\"isPartOf\":{\"@id\":\"https:\/\/view.yellow.ai\/id\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/view.yellow.ai\/id\/zendesk-integration\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/view.yellow.ai\/id\/zendesk-integration\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/Zendesk.png\",\"datePublished\":\"2023-03-28T08:40:49+00:00\",\"dateModified\":\"2024-06-06T18:52:59+00:00\",\"description\":\"Delightful omnichannel and personalized customer experiences by Yellow.ai with Zendesk Sunshine Conversations. Book a demo now!\",\"breadcrumb\":{\"@id\":\"https:\/\/view.yellow.ai\/id\/zendesk-integration\/#breadcrumb\"},\"inLanguage\":\"id-ID\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/view.yellow.ai\/id\/zendesk-integration\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"id-ID\",\"@id\":\"https:\/\/view.yellow.ai\/id\/zendesk-integration\/#primaryimage\",\"url\":\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/Zendesk.png\",\"contentUrl\":\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/Zendesk.png\",\"width\":1800,\"height\":942,\"caption\":\"zendesk\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/view.yellow.ai\/id\/zendesk-integration\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/view.yellow.ai\/id\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Zendesk\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/view.yellow.ai\/id\/#website\",\"url\":\"https:\/\/view.yellow.ai\/id\/\",\"name\":\"Yellow.ai\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/view.yellow.ai\/id\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/view.yellow.ai\/id\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"id-ID\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/view.yellow.ai\/id\/#organization\",\"name\":\"Yellow.ai\",\"url\":\"https:\/\/view.yellow.ai\/id\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"id-ID\",\"@id\":\"https:\/\/view.yellow.ai\/id\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/yellow-logo.svg\",\"contentUrl\":\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/yellow-logo.svg\",\"width\":92,\"height\":24,\"caption\":\"Yellow.ai\"},\"image\":{\"@id\":\"https:\/\/view.yellow.ai\/id\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/YellowDotAI\",\"https:\/\/x.com\/yellowdotai\",\"https:\/\/www.youtube.com\/c\/YellowDotAI\/about\",\"https:\/\/www.linkedin.com\/company\/yellowdotai\/\",\"https:\/\/www.instagram.com\/yellowdotai\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Zendesk Integrations with Yellow.ai","description":"Delightful omnichannel and personalized customer experiences by Yellow.ai with Zendesk Sunshine Conversations. Book a demo now!","robots":{"index":"noindex","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"og_locale":"id_ID","og_type":"article","og_title":"Zendesk Integrations with Yellow.ai","og_description":"Delightful omnichannel and personalized customer experiences by Yellow.ai with Zendesk Sunshine Conversations. Book a demo now!","og_url":"https:\/\/view.yellow.ai\/id\/zendesk-integration\/","og_site_name":"Yellow.ai","article_publisher":"https:\/\/www.facebook.com\/YellowDotAI","article_modified_time":"2024-06-06T18:52:59+00:00","og_image":[{"width":1800,"height":942,"url":"https:\/\/yellow.ai\/wp-content\/uploads\/2023\/04\/Zendesk.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_image":"https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/Zendesk.png","twitter_site":"@yellowdotai","twitter_misc":{"Est. reading time":"2 menit"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/view.yellow.ai\/id\/zendesk-integration\/","url":"https:\/\/view.yellow.ai\/id\/zendesk-integration\/","name":"Zendesk Integrations with Yellow.ai","isPartOf":{"@id":"https:\/\/view.yellow.ai\/id\/#website"},"primaryImageOfPage":{"@id":"https:\/\/view.yellow.ai\/id\/zendesk-integration\/#primaryimage"},"image":{"@id":"https:\/\/view.yellow.ai\/id\/zendesk-integration\/#primaryimage"},"thumbnailUrl":"https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/Zendesk.png","datePublished":"2023-03-28T08:40:49+00:00","dateModified":"2024-06-06T18:52:59+00:00","description":"Delightful omnichannel and personalized customer experiences by Yellow.ai with Zendesk Sunshine Conversations. Book a demo now!","breadcrumb":{"@id":"https:\/\/view.yellow.ai\/id\/zendesk-integration\/#breadcrumb"},"inLanguage":"id-ID","potentialAction":[{"@type":"ReadAction","target":["https:\/\/view.yellow.ai\/id\/zendesk-integration\/"]}]},{"@type":"ImageObject","inLanguage":"id-ID","@id":"https:\/\/view.yellow.ai\/id\/zendesk-integration\/#primaryimage","url":"https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/Zendesk.png","contentUrl":"https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/Zendesk.png","width":1800,"height":942,"caption":"zendesk"},{"@type":"BreadcrumbList","@id":"https:\/\/view.yellow.ai\/id\/zendesk-integration\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/view.yellow.ai\/id\/"},{"@type":"ListItem","position":2,"name":"Zendesk"}]},{"@type":"WebSite","@id":"https:\/\/view.yellow.ai\/id\/#website","url":"https:\/\/view.yellow.ai\/id\/","name":"Yellow.ai","description":"","publisher":{"@id":"https:\/\/view.yellow.ai\/id\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/view.yellow.ai\/id\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"id-ID"},{"@type":"Organization","@id":"https:\/\/view.yellow.ai\/id\/#organization","name":"Yellow.ai","url":"https:\/\/view.yellow.ai\/id\/","logo":{"@type":"ImageObject","inLanguage":"id-ID","@id":"https:\/\/view.yellow.ai\/id\/#\/schema\/logo\/image\/","url":"https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/yellow-logo.svg","contentUrl":"https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/yellow-logo.svg","width":92,"height":24,"caption":"Yellow.ai"},"image":{"@id":"https:\/\/view.yellow.ai\/id\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/YellowDotAI","https:\/\/x.com\/yellowdotai","https:\/\/www.youtube.com\/c\/YellowDotAI\/about","https:\/\/www.linkedin.com\/company\/yellowdotai\/","https:\/\/www.instagram.com\/yellowdotai\/"]}]}},"_links":{"self":[{"href":"https:\/\/view.yellow.ai\/id\/wp-json\/wp\/v2\/pages\/112810","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/view.yellow.ai\/id\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/view.yellow.ai\/id\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/view.yellow.ai\/id\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/view.yellow.ai\/id\/wp-json\/wp\/v2\/comments?post=112810"}],"version-history":[{"count":5,"href":"https:\/\/view.yellow.ai\/id\/wp-json\/wp\/v2\/pages\/112810\/revisions"}],"predecessor-version":[{"id":140490,"href":"https:\/\/view.yellow.ai\/id\/wp-json\/wp\/v2\/pages\/112810\/revisions\/140490"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/view.yellow.ai\/id\/wp-json\/wp\/v2\/media\/94202"}],"wp:attachment":[{"href":"https:\/\/view.yellow.ai\/id\/wp-json\/wp\/v2\/media?parent=112810"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/view.yellow.ai\/id\/wp-json\/wp\/v2\/categories?post=112810"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/view.yellow.ai\/id\/wp-json\/wp\/v2\/tags?post=112810"},{"taxonomy":"guides_categories","embeddable":true,"href":"https:\/\/view.yellow.ai\/id\/wp-json\/wp\/v2\/guides_categories?post=112810"},{"taxonomy":"page_categories","embeddable":true,"href":"https:\/\/view.yellow.ai\/id\/wp-json\/wp\/v2\/page_categories?post=112810"},{"taxonomy":"author","embeddable":true,"href":"https:\/\/view.yellow.ai\/id\/wp-json\/wp\/v2\/coauthors?post=112810"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}