{"id":148127,"date":"2023-03-16T17:04:05","date_gmt":"2023-03-16T11:34:05","guid":{"rendered":"https:\/\/view.yellow.ai\/voice-channel\/"},"modified":"2024-11-01T18:12:28","modified_gmt":"2024-11-01T12:42:28","slug":"voice-channel","status":"publish","type":"page","link":"https:\/\/view.yellow.ai\/uk\/voice-channel\/","title":{"rendered":"Voice Channel"},"content":{"rendered":"\n<section class=\"wp-block-group sec-1 bg-color beige\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center img-col is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"820\" height=\"1024\" loading=\"lazy\" src=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/voice-channel-hero-820x1024.webp\" alt=\"\" class=\"wp-image-96038\" srcset=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/voice-channel-hero-820x1024.webp 820w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/voice-channel-hero-240x300.webp 240w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/voice-channel-hero-768x959.webp 768w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/voice-channel-hero.webp 1044w\" sizes=\"auto, (max-width: 820px) 100vw, 820px\" \/><\/figure>\n\n\n\t<div id=\"yellow-audio-player-block_928f231c5af6afffe411e0a4da7702c6\" class=\"yellow-audio-player\">\r\n\t\t<audio src=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/1.-Hero-section.wav\" loop><\/audio>\r\n\t\t<div class=\"audio-player-container\">\r\n\t\t\t<img loading=\"lazy\" decoding=\"async\" class=\"audio-logo\" src=\"https:\/\/view.yellow.ai\/wp-content\/themes\/yellow.ai\/img\/v2\/audio-logo.svg\" alt=\"Yellow\">\r\n\t\t\t<div class=\"container\">\r\n\t\t\t\t<div class=\"audio-wave\">\r\n\t\t\t\t\t<div class=\"grey-bg\"><\/div>\r\n\t\t\t\t\t<div class=\"bar\"><\/div>\r\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" class=\"audio-wave\" src=\"https:\/\/view.yellow.ai\/wp-content\/themes\/yellow.ai\/img\/v2\/audio-wave.svg\" alt=\"Wave\">\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"time\">00:00<\/div>\r\n\t\t\t\t<a href=\"#\" class=\"audio-play-div\">\r\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" class=\"audio-pause\" src=\"https:\/\/view.yellow.ai\/wp-content\/themes\/yellow.ai\/img\/v2\/audio-pause.svg\" alt=\"Pause\">\r\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" class=\"audio-play\" src=\"https:\/\/view.yellow.ai\/wp-content\/themes\/yellow.ai\/img\/v2\/audio-play.svg\" alt=\"Play\">\r\n\t\t\t\t<\/a>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n\t<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<h1 id='introducing-voicex-ai-for-authentic-life-like-voices-engaging-in-real-time-conversations'  id=\"boomdevs_1\" class=\"wp-block-heading\" >Introducing VoiceX:<br>AI for authentic, life-like voices engaging in real-time conversations<\/h1>\n\n\n\n<p class=\"p3\">Our voice AI agents excel at handling complex, context-aware conversations, driving personalized interactions that improve CSAT scores by up to 60%.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button big\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/view.yellow.ai\/experience-voiceX\/\">Experience VoiceX<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/section>\n\n\n\n<section class=\"wp-block-group sec-2 bg-color violet\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-4 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column left-col is-layout-flow wp-block-column-is-layout-flow\">\n<h2 id='voice-ai-that-never-sounded-more-human'  id=\"boomdevs_2\" class=\"wp-block-heading\" >Voice AI that never sounded more human!<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"70\" loading=\"lazy\" src=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/07\/voice-channel-logos-1024x70.webp\" alt=\"\" class=\"wp-image-103222\" srcset=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/07\/voice-channel-logos-1024x70.webp 1024w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/07\/voice-channel-logos-300x20.webp 300w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/07\/voice-channel-logos-768x52.webp 768w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/07\/voice-channel-logos-150x10.webp 150w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/07\/voice-channel-logos.webp 1030w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns mb20 is-layout-flex wp-container-core-columns-is-layout-2 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-center header1\">90%<\/p>\n\n\n\n<p class=\"has-text-align-center\">queries self-served<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-center header1\">60%<\/p>\n\n\n\n<p class=\"has-text-align-center\">reduction in operational costs<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-3 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-center header1\">60%<\/p>\n\n\n\n<p class=\"has-text-align-center\">increase in CSAT<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-center header1\">50%<\/p>\n\n\n\n<p class=\"has-text-align-center\">increase in agent productivity<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/section>\n\n\n\n<section class=\"wp-block-group sec-3\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 id='transforming-customer-service-with-ai-for-voice'  id=\"boomdevs_3\" class=\"wp-block-heading has-text-align-center\" >Transforming customer service with AI for voice<\/h2>\n\n\n\n<p class=\"has-text-align-center p3\">With Yellow.ai&#8217;s advanced voice AI capabilities, streamline customer interactions across channels &amp; ticket cycles to improve customer experience<\/p>\n\n\n\t<div id=\"yellow-text-image-block_455c3bdb28107840ee197c2afd8ec75b\" class=\"yellow-text-image left\">\r\n\t\t\t\t\t<div class=\"img-col\">\r\n\t\t\t\t<img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"828\" height=\"836\" src=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/higher-intent-accuracy.webp\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/higher-intent-accuracy.webp 828w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/higher-intent-accuracy-297x300.webp 297w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/higher-intent-accuracy-150x150.webp 150w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/higher-intent-accuracy-768x775.webp 768w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/higher-intent-accuracy-100x100.webp 100w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/higher-intent-accuracy-136x136.webp 136w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/higher-intent-accuracy-24x24.webp 24w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/higher-intent-accuracy-48x48.webp 48w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/higher-intent-accuracy-96x96.webp 96w\" sizes=\"auto, (max-width: 828px) 100vw, 828px\" \/>\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"content-col\">\r\n\t\t\t<div class=\"content-wrap\">\r\n\t\t\t\t<p class=\"subtitle medium\">\r\n\t\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t<p class=\"header2\">\r\n\t\t\t\t\tUnify brand voice across channels: \t\t\t\t<\/p>\r\n\t\t\t\t<div class=\"content\" style=\"max-width: ;\">\r\n\t\t\t\t\t<p>Customers expect personalized and contextually relevant interactions when they interact with voice AI agents.<\/p>\n<p>By accessing details of previous issues or tickets across channels, voice AI agents get enough context to have contextual conversations with customers.<\/p>\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n\t\n\n\t<div id=\"yellow-text-image-block_9376728d065cb02a95f34ae5167668fb\" class=\"yellow-text-image remove-border-radius right\">\r\n\t\t\t\t\t<div class=\"img-col\">\r\n\t\t\t\t<img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"828\" height=\"828\" src=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/07\/multilingual.webp\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/07\/multilingual.webp 828w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/07\/multilingual-300x300.webp 300w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/07\/multilingual-150x150.webp 150w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/07\/multilingual-768x768.webp 768w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/07\/multilingual-100x100.webp 100w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/07\/multilingual-640x640.webp 640w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/07\/multilingual-136x136.webp 136w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/07\/multilingual-320x320.webp 320w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/07\/multilingual-24x24.webp 24w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/07\/multilingual-48x48.webp 48w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/07\/multilingual-96x96.webp 96w\" sizes=\"auto, (max-width: 828px) 100vw, 828px\" \/>\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"content-col\">\r\n\t\t\t<div class=\"content-wrap\">\r\n\t\t\t\t<p class=\"subtitle medium\">\r\n\t\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t<p class=\"header2\">\r\n\t\t\t\t\tPersonalize conversations with advanced voice capabilities\t\t\t\t<\/p>\r\n\t\t\t\t<div class=\"content\" style=\"max-width: ;\">\r\n\t\t\t\t\t<p>Deploy multilingual AI for Voice, adept at active listening, and context-switching, to handle customer interruptions with context and empathy.<\/p>\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<div class=\"button-div\">\r\n\t\t\t\t\t\t<a href=\"#\" class=\"audio-button\">\r\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" class=\"button-pause\" src=\"https:\/\/view.yellow.ai\/wp-content\/themes\/yellow.ai\/img\/v2\/audio-pause.svg\"\r\n\t\t\t\t\t\t\t\talt=\"Pause\">\r\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" class=\"button-play\" src=\"https:\/\/view.yellow.ai\/wp-content\/themes\/yellow.ai\/img\/v2\/audio-play.svg\" alt=\"Play\">\r\n\t\t\t\t\t\t\t<div class=\"audio-wave\">\r\n\t\t\t\t\t\t\t\t<div class=\"grey-bg\"><\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"bar\"><\/div>\r\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" class=\"button-wave\" src=\"https:\/\/view.yellow.ai\/wp-content\/themes\/yellow.ai\/img\/v2\/audio-button-wave.svg\"\r\n\t\t\t\t\t\t\t\t\talt=\"Wave\">\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<audio src=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/2.Truly-Multilingual.wav\"  loop><\/audio>\r\n\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n\t\n\n\t<div id=\"yellow-text-image-block_49d75c2be27e2ec7a2d5a1f6b3933cea\" class=\"yellow-text-image left\">\r\n\t\t\t\t\t<div class=\"img-col\">\r\n\t\t\t\t<img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"828\" height=\"828\" src=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/handles-interruptions-and-emotions.webp\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/handles-interruptions-and-emotions.webp 828w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/handles-interruptions-and-emotions-300x300.webp 300w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/handles-interruptions-and-emotions-150x150.webp 150w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/handles-interruptions-and-emotions-768x768.webp 768w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/handles-interruptions-and-emotions-100x100.webp 100w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/handles-interruptions-and-emotions-640x640.webp 640w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/handles-interruptions-and-emotions-136x136.webp 136w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/handles-interruptions-and-emotions-320x320.webp 320w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/handles-interruptions-and-emotions-24x24.webp 24w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/handles-interruptions-and-emotions-48x48.webp 48w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/handles-interruptions-and-emotions-96x96.webp 96w\" sizes=\"auto, (max-width: 828px) 100vw, 828px\" \/>\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"content-col\">\r\n\t\t\t<div class=\"content-wrap\">\r\n\t\t\t\t<p class=\"subtitle medium\">\r\n\t\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t<p class=\"header2\">\r\n\t\t\t\t\tSeamlessly transition queries from AI to human\t\t\t\t<\/p>\r\n\t\t\t\t<div class=\"content\" style=\"max-width: ;\">\r\n\t\t\t\t\t<p>Handle call transfers between AI and human agents, facilitating high-quality interactions for both routine and complex inquiries.<\/p>\n<p>Equip agents with real-time AI suggestions to resolve tickets quickly and more effectively, and increase the team\u2019s efficiency by 50%.<\/p>\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<div class=\"button-div\">\r\n\t\t\t\t\t\t<a href=\"#\" class=\"audio-button\">\r\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" class=\"button-pause\" src=\"https:\/\/view.yellow.ai\/wp-content\/themes\/yellow.ai\/img\/v2\/audio-pause.svg\"\r\n\t\t\t\t\t\t\t\talt=\"Pause\">\r\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" class=\"button-play\" src=\"https:\/\/view.yellow.ai\/wp-content\/themes\/yellow.ai\/img\/v2\/audio-play.svg\" alt=\"Play\">\r\n\t\t\t\t\t\t\t<div class=\"audio-wave\">\r\n\t\t\t\t\t\t\t\t<div class=\"grey-bg\"><\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"bar\"><\/div>\r\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" class=\"button-wave\" src=\"https:\/\/view.yellow.ai\/wp-content\/themes\/yellow.ai\/img\/v2\/audio-button-wave.svg\"\r\n\t\t\t\t\t\t\t\t\talt=\"Wave\">\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<audio src=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/Interruption-Handling.wav\"  loop><\/audio>\r\n\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n\t\n\n\t<div id=\"yellow-text-image-block_3cdeb2a21a5659b72542e5eca094bbe0\" class=\"yellow-text-image right\">\r\n\t\t\t\t\t<div class=\"img-col\">\r\n\t\t\t\t<img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"828\" height=\"828\" src=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/quick-and-easy-to-design.webp\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/quick-and-easy-to-design.webp 828w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/quick-and-easy-to-design-300x300.webp 300w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/quick-and-easy-to-design-150x150.webp 150w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/quick-and-easy-to-design-768x768.webp 768w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/quick-and-easy-to-design-100x100.webp 100w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/quick-and-easy-to-design-640x640.webp 640w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/quick-and-easy-to-design-136x136.webp 136w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/quick-and-easy-to-design-320x320.webp 320w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/quick-and-easy-to-design-24x24.webp 24w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/quick-and-easy-to-design-48x48.webp 48w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/quick-and-easy-to-design-96x96.webp 96w\" sizes=\"auto, (max-width: 828px) 100vw, 828px\" \/>\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"content-col\">\r\n\t\t\t<div class=\"content-wrap\">\r\n\t\t\t\t<p class=\"subtitle medium\">\r\n\t\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t<p class=\"header2\">\r\n\t\t\t\t\tAchieve faster time to value with quick setup\t\t\t\t<\/p>\r\n\t\t\t\t<div class=\"content\" style=\"max-width: ;\">\r\n\t\t\t\t\t<p>Design voice bots effortlessly in minutes with our intuitive AI co-pilot. Go to market faster with ready-to-deploy single-click integrations available for all leading contact centers, help desks, and CRM systems.<\/p>\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n\t\n\n\t<div id=\"yellow-text-image-block_9ccd0c47d4d954a827b66ce1a5b4ba0c\" class=\"yellow-text-image left\">\r\n\t\t\t\t\t<div class=\"img-col\">\r\n\t\t\t\t<img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"828\" height=\"828\" src=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2024\/05\/speak-the-language.webp\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2024\/05\/speak-the-language.webp 828w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2024\/05\/speak-the-language-300x300.webp 300w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2024\/05\/speak-the-language-150x150.webp 150w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2024\/05\/speak-the-language-768x768.webp 768w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2024\/05\/speak-the-language-100x100.webp 100w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2024\/05\/speak-the-language-640x640.webp 640w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2024\/05\/speak-the-language-136x136.webp 136w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2024\/05\/speak-the-language-320x320.webp 320w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2024\/05\/speak-the-language-24x24.webp 24w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2024\/05\/speak-the-language-48x48.webp 48w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2024\/05\/speak-the-language-96x96.webp 96w\" sizes=\"auto, (max-width: 828px) 100vw, 828px\" \/>\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"content-col\">\r\n\t\t\t<div class=\"content-wrap\">\r\n\t\t\t\t<p class=\"subtitle medium\">\r\n\t\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t<p class=\"header2\">\r\n\t\t\t\t\tSpeak the language of the customer\t\t\t\t<\/p>\r\n\t\t\t\t<div class=\"content\" style=\"max-width: ;\">\r\n\t\t\t\t\t<p>Connect with customers worldwide in over 135 languages. Customize tone and dialect based on geography, creating a tailored experience for each interaction. Paired with DynamicNLP,\u00a0 AI for Voice accurately understands user intent with 97% accuracy.<\/p>\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n\t<\/div><\/section>\n\n\n\n<div class=\"wp-block-group sec-4 bg-color violet\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-5 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center content-col is-layout-flow wp-block-column-is-layout-flow\">\n<h2 id='plug-play-voice-app-integrations'  id=\"boomdevs_4\" class=\"wp-block-heading\" >Plug &amp; play voice app integrations<\/h2>\n\n\n\n<p class=\"p3\">Go to market faster with ready-to-deploy single-click integrations available for all leading contact centers, help desks, and CRM systems.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/view.yellow.ai\/uk\/platform\/integrations\/\">See all integrations<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center img-col is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"385\" loading=\"lazy\" src=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/voice-plug-play-1024x385.webp\" alt=\"\" class=\"wp-image-89672\" srcset=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/voice-plug-play-1024x385.webp 1024w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/voice-plug-play-300x113.webp 300w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/voice-plug-play-768x289.webp 768w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/voice-plug-play.webp 1042w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<section class=\"wp-block-group sec-6 bg-color beige\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 id='yellow-ai-the-driving-force-behind-yoursuccess'  id=\"boomdevs_5\" class=\"wp-block-heading has-text-align-center\" >Yellow.ai, the driving force behind your<br>success<\/h2>\n\n\n\t<div id=\"yellow-frontpage-slider-block_49398a8b66e04acb15e61152d0d03624\" class=\"yellow-frontpage-slider\">\r\n\t\t<div class=\"frontpage-slider\">\r\n\t\t\t\t\t\t\t\t<div class=\"single\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"slide-wrap left-img\">\r\n\t\t\t\t\t\t\t<div class=\"left\">\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t<p class=\"subheader\">\r\n\t\t\t\t\t\t\t\t\tWaste Connections\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t<h3 id=\"boomdevs_6\" class=\"regular\">\r\n\t\t\t\t\t\t\t\t\t&#8220;Yellow.ai\u2019s VoiceX is a game changer for improving customer experience. With fast responses and seamless human-like conversations it provides personalized attention and swift resolutions to users. Its ability to understand customer needs and drive engaging interactions will boost customer satisfaction and operational efficiency.&#8221;\t\t\t\t\t\t\t\t<\/h3>\r\n\t\t\t\t\t\t\t\t<p class=\"author-name\">\r\n\t\t\t\t\t\t\t\t\tCody West\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t<p class=\"author-designation\">\r\n\t\t\t\t\t\t\t\t\tTelecom Specialist, Waste Connections\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"right\">\r\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"828\" height=\"784\" src=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2024\/09\/business-woman-talking-phone-whiile-standing-modern-building-background-looking-side-1-1-1.webp\" class=\"attachment-full size-full\" alt=\"Yellow.ai VoiceX and it&#039;s impact on telecom\" srcset=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2024\/09\/business-woman-talking-phone-whiile-standing-modern-building-background-looking-side-1-1-1.webp 828w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2024\/09\/business-woman-talking-phone-whiile-standing-modern-building-background-looking-side-1-1-1-300x284.webp 300w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2024\/09\/business-woman-talking-phone-whiile-standing-modern-building-background-looking-side-1-1-1-768x727.webp 768w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2024\/09\/business-woman-talking-phone-whiile-standing-modern-building-background-looking-side-1-1-1-24x24.webp 24w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2024\/09\/business-woman-talking-phone-whiile-standing-modern-building-background-looking-side-1-1-1-150x142.webp 150w\" sizes=\"auto, (max-width: 828px) 100vw, 828px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"card-logo\">\r\n\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"129\" height=\"72\" src=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2022\/06\/waste.svg\" class=\"attachment-full size-full\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<div class=\"single\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"slide-wrap left-img\">\r\n\t\t\t\t\t\t\t<div class=\"left\">\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t<p class=\"subheader\">\r\n\t\t\t\t\t\t\t\t\tSony\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t<h3 id=\"boomdevs_7\" class=\"regular\">\r\n\t\t\t\t\t\t\t\t\t&#8220;With deep back-end integration with the Sony CRM, the voice AI agent collects, records and analyzes user information to deliver personalized experiences. We are pleased to join hands with Yellow.ai for their support in taking Sony\u2019s exceptional customer service support a notch higher.&#8221;\t\t\t\t\t\t\t\t<\/h3>\r\n\t\t\t\t\t\t\t\t<p class=\"author-name\">\r\n\t\t\t\t\t\t\t\t\tVishal Mathur\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t<p class=\"author-designation\">\r\n\t\t\t\t\t\t\t\t\tNational Head of Customer Service\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"right\">\r\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"1044\" height=\"840\" src=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/testimonial-sony.webp\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/testimonial-sony.webp 1044w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/testimonial-sony-300x241.webp 300w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/testimonial-sony-1024x824.webp 1024w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/testimonial-sony-768x618.webp 768w\" sizes=\"auto, (max-width: 1044px) 100vw, 1044px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"card-logo\">\r\n\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"228\" height=\"40\" src=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/03\/Sony.svg\" class=\"attachment-full size-full\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<div class=\"single\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"slide-wrap left-img\">\r\n\t\t\t\t\t\t\t<div class=\"left\">\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t<p class=\"subheader\">\r\n\t\t\t\t\t\t\t\t\tFerrellgas\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t<h3 id=\"boomdevs_8\" class=\"regular\">\r\n\t\t\t\t\t\t\t\t\t&#8220;We aim to make life simple for our customers and provide service before you even think to call Ferrellgas. However, when you do need to call, Yellow.ai\u2019s VoiceX has the ability to completely transform the customer\u2019s interaction. Voice AI is a great tool for our customer service professionals and is so intuitive that it raises the bar on the customer&#8217;s experience with Ferrellgas. This is a new thing to watch for and Ferrellgas is so excited to collaborate on this with Yellow.ai.&#8221;\t\t\t\t\t\t\t\t<\/h3>\r\n\t\t\t\t\t\t\t\t<p class=\"author-name\">\r\n\t\t\t\t\t\t\t\t\tJoanne Reusch\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t<p class=\"author-designation\">\r\n\t\t\t\t\t\t\t\t\tDirector, Service Quality\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"right\">\r\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"414\" height=\"413\" src=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2024\/09\/image-258.png\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2024\/09\/image-258.png 414w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2024\/09\/image-258-300x300.png 300w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2024\/09\/image-258-150x150.png 150w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2024\/09\/image-258-100x100.png 100w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2024\/09\/image-258-136x136.png 136w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2024\/09\/image-258-320x320.png 320w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2024\/09\/image-258-24x24.png 24w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2024\/09\/image-258-48x48.png 48w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2024\/09\/image-258-96x96.png 96w\" sizes=\"auto, (max-width: 414px) 100vw, 414px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"card-logo\">\r\n\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"216\" height=\"83\" src=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2024\/05\/ferrellgas.webp\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2024\/05\/ferrellgas.webp 216w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2024\/05\/ferrellgas-150x58.webp 150w\" sizes=\"auto, (max-width: 216px) 100vw, 216px\" \/>\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t<div class=\"pager-div\">\r\n\t\t\t<div class=\"pager\">\r\n\t\t\t\t<div class=\"prev\"><\/div>\r\n\t\t\t\t<div class=\"next\"><\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n\t<\/div><\/section>\n","protected":false},"excerpt":{"rendered":"<p>Introducing VoiceX:AI for authentic, life-like voices engaging in real-time conversations Our voice AI agents excel at handling complex, context-aware conversations, driving personalized interactions that improve CSAT scores by up to 60%. Voice AI that never sounded more human! 90% queries self-served 60% reduction in operational costs 60% increase in CSAT 50% increase in agent productivity [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":148129,"parent":0,"menu_order":36,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"tags":[],"guides_categories":[],"page_categories":[315],"coauthors":[209],"class_list":["post-148127","page","type-page","status-publish","has-post-thumbnail","hentry","page_categories-channels"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Voice Channel - Yellow.ai<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"uk_UA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Voice Channel - Yellow.ai\" \/>\n<meta property=\"og:description\" content=\"Introducing VoiceX:AI for authentic, life-like voices engaging in real-time conversations Our voice AI agents excel at handling complex, context-aware conversations, driving personalized interactions that improve CSAT scores by up to 60%. 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