{"id":148135,"date":"2022-05-12T13:06:52","date_gmt":"2022-05-12T07:36:52","guid":{"rendered":"https:\/\/view.yellow.ai\/text-automation\/"},"modified":"2024-11-01T18:21:38","modified_gmt":"2024-11-01T12:51:38","slug":"text-automation","status":"publish","type":"page","link":"https:\/\/view.yellow.ai\/uk\/text-automation\/","title":{"rendered":"Text Automation"},"content":{"rendered":"\n
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Optimize customer interactions with automated text messages<\/h1>\n\n\n\n

Yellow.ai’s text message automation empowers customers to connect with businesses in their preferred communication channels, language, and time, facilitating their end-to-end journey from initial discovery and purchase to ongoing support.<\/p>\n\n\n\n

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Book a demo<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/section>\n\n\n\n
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Personalizing conversations at scale across key messaging channels<\/strong><\/h2>\n\n\n\n
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80%<\/p>\n\n\n\n

queries self-served<\/p>\n<\/div>\n\n\n\n

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30%<\/p>\n\n\n\n

enhanced lead generation<\/p>\n<\/div>\n<\/div>\n\n\n\n

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40%<\/p>\n\n\n\n

increase in CSAT<\/p>\n<\/div>\n\n\n\n

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20%<\/p>\n\n\n\n

boost in sales conversions<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/section>\n\n\n\n

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Effortless text-based interactions<\/h2>\n\n\n\n

Empower your customers with engaging, human-like text conversations using our dynamic AI agents that intuitively listen, understand context, and deliver personalized responses tailored to each individual\u2019s needs.<\/p>\n\n\n\n

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Frictionless omnichannel experiences<\/h2>\n\n\n\n

Enable your customers to engage with your brand seamlessly across 35+ channels, maintaining conversational context throughout interactions, anytime and anywhere.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Instant self-serve with zero wait times<\/h2>\n\n\n\n

Provide immediate, on-demand query resolution to your customers using dynamic AI agents, capable of infinite scaling with our multi-LLM-powered platform. Achieve up to 90% automation in 30 days for all customer inquiries.<\/p>\n<\/div>\n\n\n\n

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Strong blend of
human + AI<\/h2>\n\n\n\n

Provide self-service solutions for common customer inquiries through our advanced dynamic AI agents, while directing more complex questions to live support representatives, ensuring context preservation for a delightful experience.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Personalized
campaigns<\/h2>\n\n\n\n

Generate and nurture leads via hyper-personalized automated text campaigns across key messaging channels based on smart insights into customer preferences.<\/p>\n<\/div>\n\n\n\n

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\r\n\t\t\tWorld\u2019s leading enterprises trust Yellow.ai\t\t<\/h2>\r\n\t\t
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Yellow.ai, the driving force behind your
success<\/h2>\n\n\n\t
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\r\n\t\t\t\t\t\t\t\t\tBMRCL\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t

\r\n\t\t\t\t\t\t\t\t\t\u201cBengaluru Namma Metro\u2019s WhatsApp-based QR ticketing service is a huge step towards providing commuters with a hassle-free experience. The multilingual chatbot enabled by Yellow.ai is helping 100K+ commuters with various essential services ensuring a seamless CX.\u201d\t\t\t\t\t\t\t\t<\/h3>\r\n\t\t\t\t\t\t\t\t

\r\n\t\t\t\t\t\t\t\t\tShankar A.S.\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t

\r\n\t\t\t\t\t\t\t\t\tExecutive Director (Operations and Maintenance)\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t

\r\n\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\tRead the story\t\t\t\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t
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\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t15M+\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Arrow\"\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t

\r\n\t\t\t\t\t\t\t\t\t\t\t\tmessages exchanged\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t
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Optimize customer interactions with automated text messages Yellow.ai’s text message automation empowers customers to connect with businesses in their preferred communication channels, language, and time, facilitating their end-to-end journey from initial discovery and purchase to ongoing support. Personalizing conversations at scale across key messaging channels 80% queries self-served 30% enhanced lead generation 40% increase in […]<\/p>\n","protected":false},"author":7,"featured_media":148137,"parent":0,"menu_order":307,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"tags":[],"guides_categories":[],"page_categories":[315],"coauthors":[210],"class_list":["post-148135","page","type-page","status-publish","has-post-thumbnail","hentry","page_categories-channels"],"acf":[],"yoast_head":"\nText Automation Chatbots to Personalize Conversations<\/title>\n<meta name=\"description\" content=\"Yellow.ai text automation chatbot helps in sending process for individuals or groups of people with little or no manual intervention.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"uk_UA\" \/>\n<meta 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