{"id":148306,"date":"2023-03-15T14:39:14","date_gmt":"2023-03-15T09:09:14","guid":{"rendered":"https:\/\/view.yellow.ai\/bfsi\/"},"modified":"2024-11-01T18:34:09","modified_gmt":"2024-11-01T13:04:09","slug":"bfsi","status":"publish","type":"page","link":"https:\/\/view.yellow.ai\/uk\/industries\/bfsi\/","title":{"rendered":"BFSI"},"content":{"rendered":"\n<section class=\"wp-block-group bfsi-hero-section\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h1 id='transform-bfsi-services-with-fast-secure-and-scalable-ai'  id=\"boomdevs_1\" class=\"wp-block-heading has-text-align-center\" >Transform BFSI services with fast, secure, and scalable AI<\/h1>\n\n\n\n<p class=\"has-text-align-center p3\">Offer 24\/7, instant banking customer service and personalize conversations across 35+ channels and 135+ languages with a human-like, secure AI-first platform.<\/p>\n\n\n\n<div class=\"wp-block-buttons hero-btn is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-1 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button big\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/view.yellow.ai\/uk\/request-demo\/\">Book a demo<\/a><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group video-section\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<figure class=\"wp-block-video\"><video autoplay loop muted src=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/Banking.webm\" playsinline><\/video><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"520\" loading=\"lazy\" src=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2024\/06\/bfsi-hero-updated-1024x520.webp\" alt=\"\" class=\"wp-image-140302\" srcset=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2024\/06\/bfsi-hero-updated-1024x520.webp 1024w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2024\/06\/bfsi-hero-updated-300x152.webp 300w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2024\/06\/bfsi-hero-updated-768x390.webp 768w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2024\/06\/bfsi-hero-updated-1536x780.webp 1536w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2024\/06\/bfsi-hero-updated-2048x1039.webp 2048w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2024\/06\/bfsi-hero-updated-150x76.webp 150w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div><\/div>\n<\/div><\/section>\n\n\n\n<section class=\"wp-block-group bfsi-sec1 bg-color violet\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns sec-colls is-layout-flex wp-container-core-columns-is-layout-3 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column sec-coll-1 is-layout-flow wp-block-column-is-layout-flow\">\n<h3 id='boost-your-roi-with-leading-ai-trusted-by-1100+-enterprises'  id=\"boomdevs_2\" class=\"wp-block-heading\" >Boost your ROI with leading AI<strong>, trusted by 1100+ enterprises<\/strong><\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"66\" loading=\"lazy\" src=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/bfsi-logo-1024x66.webp\" alt=\"\" class=\"wp-image-87803\" srcset=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/bfsi-logo-1024x66.webp 1024w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/bfsi-logo-300x19.webp 300w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/bfsi-logo-768x49.webp 768w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/bfsi-logo.webp 1026w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column sec-coll-2 is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns sec-coll-2-colls is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column sec-coll-2-coll is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-center header1\">90%<\/p>\n\n\n\n<p class=\"has-text-align-center p1\">automation of financial queries<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column sec-coll-2-coll is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-center header1\">40%<\/p>\n\n\n\n<p class=\"has-text-align-center p1\">increase in customer satisfaction<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns sec-coll-2-colls is-layout-flex wp-container-core-columns-is-layout-2 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column sec-coll-2-coll is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-center header1\">60%<\/p>\n\n\n\n<p class=\"has-text-align-center p1\">reduction in operational costs<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column sec-coll-2-coll is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-center header1\">50%<\/p>\n\n\n\n<p class=\"has-text-align-center p1\">boost in banking agent productivity<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/section>\n\n\n\n<section class=\"wp-block-group bfsi-sec2 remove-maxwidth\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 id='from-instant-setup-to-zero-wait-times-drive-service-excellence-in-bfsi'  id=\"boomdevs_3\" class=\"wp-block-heading has-text-align-center main-h2\" >From instant setup to zero wait times: Drive service excellence in BFSI<\/h2>\n\n\n\n<p class=\"has-text-align-center p3 main-p\">Where AI efficiency meets human-like empathy: Achieve faster time to value with rapid setup, and resolve banking queries rapidly with &lt;1% hallucinations.<\/p>\n\n\n\t<div id=\"yellow-text-image-fullwidth-block_6f49d11bfb0a9dbfba1d1b316d43d054\" class=\"yellow-text-image-fullwidth left\">\r\n\t\t\t\t\t<div class=\"img-col\">\r\n\t\t\t\t<img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"828\" height=\"828\" src=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/platform-bot-2.webp\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/platform-bot-2.webp 828w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/platform-bot-2-300x300.webp 300w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/platform-bot-2-150x150.webp 150w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/platform-bot-2-768x768.webp 768w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/platform-bot-2-100x100.webp 100w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/platform-bot-2-640x640.webp 640w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/platform-bot-2-136x136.webp 136w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/platform-bot-2-320x320.webp 320w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/platform-bot-2-24x24.webp 24w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/platform-bot-2-48x48.webp 48w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/platform-bot-2-96x96.webp 96w\" sizes=\"auto, (max-width: 828px) 100vw, 828px\" \/>\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"content-col\">\r\n\t\t\t<div class=\"content-wrap\">\r\n\t\t\t\t<p class=\"subtitle medium\">\r\n\t\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t<p class=\"header2\">\r\n\t\t\t\t\tGo live 2x faster with 150+ prebuilt templates and no-code AI\t\t\t\t<\/p>\r\n\t\t\t\t<div class=\"content\" style=\"max-width: 465px;\">\r\n\t\t\t\t\t<p><span style=\"font-weight: 400\">Deploy easy-to-use Generative AI-driven banking <\/span><span style=\"font-weight: 400\">agents<\/span><span style=\"font-weight: 400\"> in seconds, without the need for coding or NLP training. Achieve high flexibility at 60% lower operational costs- Integrate <\/span><span style=\"font-weight: 400\">AI agents<\/span><span style=\"font-weight: 400\"> with 100+ out-of-the-box CRM and billing systems.<\/span><\/p>\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n\t\n\n\t<div id=\"yellow-text-image-fullwidth-block_dfcdb1caf5c5b5f43619bbbb76e03b95\" class=\"yellow-text-image-fullwidth right\">\r\n\t\t\t\t\t<div class=\"img-col\">\r\n\t\t\t\t<img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"1420\" height=\"1200\" src=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/boost-sales-conversions.webp\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/boost-sales-conversions.webp 1420w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/boost-sales-conversions-300x254.webp 300w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/boost-sales-conversions-1024x865.webp 1024w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/boost-sales-conversions-768x649.webp 768w\" sizes=\"auto, (max-width: 1420px) 100vw, 1420px\" \/>\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"content-col\">\r\n\t\t\t<div class=\"content-wrap\">\r\n\t\t\t\t<p class=\"subtitle medium\">\r\n\t\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t<p class=\"header2\">\r\n\t\t\t\t\tTrim wait times with anytime, anywhere banking\t\t\t\t<\/p>\r\n\t\t\t\t<div class=\"content\" style=\"max-width: 465px;\">\r\n\t\t\t\t\t<p><span style=\"font-weight: 400\">Deliver round-the-clock customer service, beyond banking agent working hours across diverse channels. Handle FAQs related to interest rates, loan eligibility, opening bank accounts, updating policies, cancellations, and more.<\/span><\/p>\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n\t\n\n\t<div id=\"yellow-text-image-fullwidth-block_43fc4a37b03e4c0e299381529fad4164\" class=\"yellow-text-image-fullwidth mb0 left\">\r\n\t\t\t\t\t<div class=\"img-col\">\r\n\t\t\t\t<img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"1420\" height=\"1200\" src=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/dynamic-voice-ai-agent-3.webp\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/dynamic-voice-ai-agent-3.webp 1420w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/dynamic-voice-ai-agent-3-300x254.webp 300w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/dynamic-voice-ai-agent-3-1024x865.webp 1024w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/dynamic-voice-ai-agent-3-768x649.webp 768w\" sizes=\"auto, (max-width: 1420px) 100vw, 1420px\" \/>\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"content-col\">\r\n\t\t\t<div class=\"content-wrap\">\r\n\t\t\t\t<p class=\"subtitle medium\">\r\n\t\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t<p class=\"header2\">\r\n\t\t\t\t\tDrive meaningful interactions on the fly with voice AI\t\t\t\t<\/p>\r\n\t\t\t\t<div class=\"content\" style=\"max-width: 465px;\">\r\n\t\t\t\t\t<p><span style=\"font-weight: 400\">Build customer connections with human-like conversations using voice AI agents capable of language switching and interruption handling. Handle scenarios with empathy like replacing or blocking cards, and responding to fraud alerts.<\/span><\/p>\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n\t<\/div><\/section>\n\n\n\n<section class=\"wp-block-group bfsi-sec2 remove-maxwidth sec-3\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\t<div id=\"yellow-text-image-fullwidth-block_0e07c336b45e9cd8e64872431f81713d\" class=\"yellow-text-image-fullwidth right\">\r\n\t\t\t\t\t<div class=\"img-col\">\r\n\t\t\t\t<img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"1204\" height=\"1440\" src=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2024\/06\/bfsi-unmatched-confidence.webp\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2024\/06\/bfsi-unmatched-confidence.webp 1204w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2024\/06\/bfsi-unmatched-confidence-251x300.webp 251w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2024\/06\/bfsi-unmatched-confidence-856x1024.webp 856w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2024\/06\/bfsi-unmatched-confidence-768x919.webp 768w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2024\/06\/bfsi-unmatched-confidence-150x179.webp 150w\" sizes=\"auto, (max-width: 1204px) 100vw, 1204px\" \/>\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"content-col\">\r\n\t\t\t<div class=\"content-wrap\">\r\n\t\t\t\t<p class=\"subtitle medium\">\r\n\t\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t<p class=\"header2\">\r\n\t\t\t\t\tGain unmatched confidence with enterprise-grade security\t\t\t\t<\/p>\r\n\t\t\t\t<div class=\"content\" style=\"max-width: 465px;\">\r\n\t\t\t\t\t<p><span style=\"font-weight: 400\">Our top priority is privacy and security of your data! That\u2019s why Yellow.ai is ISO certified, HIPAA, SOC2, GDPR, and PDPA compliant\u00a0 &#8211; giving you peace of mind and the assurance that your data&#8217;s privacy and security are intact.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Role-based access control, single sign-on, OAuth, and SAML integration<\/span><span style=\"font-weight: 400\">.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">TLS 1.3 encryption in transit (TLS 1.2 supported for backward compatibility), AES 256 encryption at rest.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Pentests &amp; vulnerability management on the code and platform levels; WAF, DDOS, IPS &amp; IDS covered.<\/span><\/li>\n<\/ul>\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n\t<\/div><\/section>\n\n\n\n<section class=\"wp-block-group bfsi-sec2 remove-maxwidth sec-4\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\t<div id=\"yellow-text-image-fullwidth-block_1ed9265867b4dd488baddc4a70363eb4\" class=\"yellow-text-image-fullwidth mb0 left\">\r\n\t\t\t\t\t<div class=\"img-col\">\r\n\t\t\t\t<img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"1422\" height=\"1186\" src=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2024\/06\/bfsi-enhance-banking-service-updated.webp\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2024\/06\/bfsi-enhance-banking-service-updated.webp 1422w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2024\/06\/bfsi-enhance-banking-service-updated-300x250.webp 300w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2024\/06\/bfsi-enhance-banking-service-updated-1024x854.webp 1024w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2024\/06\/bfsi-enhance-banking-service-updated-768x641.webp 768w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2024\/06\/bfsi-enhance-banking-service-updated-150x125.webp 150w\" sizes=\"auto, (max-width: 1422px) 100vw, 1422px\" \/>\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"content-col\">\r\n\t\t\t<div class=\"content-wrap\">\r\n\t\t\t\t<p class=\"subtitle medium\">\r\n\t\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t<p class=\"header2\">\r\n\t\t\t\t\tEnhance banking services with a perfect blend of AI+humans\t\t\t\t<\/p>\r\n\t\t\t\t<div class=\"content\" style=\"max-width: 465px;\">\r\n\t\t\t\t\t<p><span style=\"font-weight: 400\">Transfer complex queries to live banking agents with historical context via chat summaries. Enable auto-suggestions based on past queries, transactions, policy purchases, etc using AI Omnichannel Agent Inbox.<\/span><\/p>\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n\t<\/div><\/section>\n\n\n\n<section class=\"wp-block-group bfsi-sec5 bg-color beige\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 id='success-story-a-leading-bank-saves-51-opex-with-yellow-ai'  id=\"boomdevs_4\" class=\"wp-block-heading has-text-align-center w1000\" >Success Story: A Leading Bank Saves 51% OPEX with Yellow.ai<\/h2>\n\n\n\t<div id=\"yellow-frontpage-slider-block_77b34fcc2bb7e39c16771bf09a1832b4\" class=\"yellow-frontpage-slider\">\r\n\t\t<div class=\"frontpage-slider\">\r\n\t\t\t\t\t\t\t\t<div class=\"single\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"slide-wrap left-img\">\r\n\t\t\t\t\t\t\t<div class=\"left\">\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t<p class=\"subheader\">\r\n\t\t\t\t\t\t\t\t\tUnionBank of Philippines\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t<h3 id=\"boomdevs_5\" class=\"regular\">\r\n\t\t\t\t\t\t\t\t\t\u201cThe ease of using Yellow.ai\u2019s low-code platform enabled Union Bank of Philippines to quickly scale customer self-serve options, allowing efficient query resolution for clients. Yellow.ai ensured that the migration from the old vendor was seamless and recommended fixes that delighted customers and increased the usage of our chatbot. UnionBank has seen a marked increase in chatbot adoption rates post deploying Yellow.ai\u2019s conversation AI solutions from 28k users per month to 120k users per month. Costs for operating and catering to clients using the chatbot have gone down by 51%.\u201d\t\t\t\t\t\t\t\t<\/h3>\r\n\t\t\t\t\t\t\t\t<p class=\"author-name\">\r\n\t\t\t\t\t\t\t\t\tJoanna J Perez\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t<p class=\"author-designation\">\r\n\t\t\t\t\t\t\t\t\tAVP \u2013 Self-Service Channels and Bots Head, UnionBank of Philippines\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"button-div\">\r\n\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/view.yellow.ai\/uk\/case-study\/unionbank-achieves-3x-increase-in-self-serve-users-with-ai-automation\/ \" class=\"button\">\r\n\t\t\t\t\t\t\t\t\t\t\tRead the story\t\t\t\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"right\">\r\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" loading=\"lazy\" decoding=\"async\" width=\"1044\" height=\"840\" src=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/union-bank-1.webp\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/union-bank-1.webp 1044w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/union-bank-1-300x241.webp 300w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/union-bank-1-1024x824.webp 1024w, https:\/\/view.yellow.ai\/wp-content\/uploads\/2023\/04\/union-bank-1-768x618.webp 768w\" sizes=\"auto, (max-width: 1044px) 100vw, 1044px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"card\">\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"card-header\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t<p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t51%\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" class=\"decreased\"\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/view.yellow.ai\/wp-content\/themes\/yellow.ai\/img\/v2\/circle-arrow.svg\" alt=\"Arrow\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"card-content\">\r\n\t\t\t\t\t\t\t\t\t\t\t\tYoY reduction in chatbot OPEX\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t<div class=\"pager-div\">\r\n\t\t\t<div class=\"pager\">\r\n\t\t\t\t<div class=\"prev\"><\/div>\r\n\t\t\t\t<div class=\"next\"><\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n\t<\/div><\/section>\n","protected":false},"excerpt":{"rendered":"<p>Transform BFSI services with fast, secure, and scalable AI Offer 24\/7, instant banking customer service and personalize conversations across 35+ channels and 135+ languages with a human-like, secure AI-first platform. Boost your ROI with leading AI, trusted by 1100+ enterprises 90% automation of financial queries 40% increase in customer satisfaction 60% reduction in operational costs [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":148308,"parent":148387,"menu_order":44,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"tags":[],"guides_categories":[],"page_categories":[317],"coauthors":[210],"class_list":["post-148306","page","type-page","status-publish","has-post-thumbnail","hentry","page_categories-industry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>AI-powered CX for BFSI - Yellow.ai<\/title>\n<meta name=\"description\" content=\"Yellow.ai&#039;s Dynamic Automation Platform delivers 24\/7 omnichannel self-service, personalized engagement, and AI-powered banking support agents. request demo now.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"uk_UA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"AI-powered CX for BFSI - 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