{"id":148318,"date":"2023-03-20T13:47:42","date_gmt":"2023-03-20T08:17:42","guid":{"rendered":"https:\/\/view.yellow.ai\/retail\/"},"modified":"2024-11-01T18:35:24","modified_gmt":"2024-11-01T13:05:24","slug":"retail","status":"publish","type":"page","link":"https:\/\/view.yellow.ai\/uk\/industries\/retail\/","title":{"rendered":"Retail"},"content":{"rendered":"\n
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Transform retail dynamics: Maximize business growth, and minimize cost with AI<\/h1>\n\n\n\n

Enable instant and human-like customer support to buyers in 135+ languages with the market-leading AI-first, unified customer service platform.<\/p>\n\n\n\n

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Request demo<\/a><\/div>\n<\/div>\n\n\n\n
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Elevate every retail metric that matters most to your business<\/strong><\/h3>\n\n\n\n
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90%<\/p>\n\n\n\n

of retail queries self-served<\/p>\n<\/div>\n\n\n\n

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60%<\/p>\n\n\n\n

reduction in operational costs<\/p>\n<\/div>\n<\/div>\n\n\n\n

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50%<\/p>\n\n\n\n

boost in agent productivity<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/section>\n\n\n\n

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Go beyond serving\u2013enable delight at every interaction<\/h2>\n\n\n\n

Engage buyers in human-like conversations 24\/7, providing proactive resolutions and information about products, payment, delivery, and more.<\/p>\n\n\n\n

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Seamless voice-enabled shopping<\/h2>\n\n\n\n

Deploy voice agents for empathetic, human-like conversations while handling customer queries related to product availability, cancellations, tracking updates and more.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n

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Stay connected with your customers<\/h2>\n\n\n\n

Provide your customers with a smooth retail experience by proactively communicating updates on product delivery. Integrate seamlessly with existing CRM systems to keep your customers in the loop.<\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n

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Real-time product availability<\/h2>\n\n\n\n

Dynamic AI agents connect seamlessly with ERP systems to provide instant status regarding product availability to customers. In case of non-availability, customers can opt-in for \u2018back in stock<\/em>\u2019 notifications.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/section>\n\n\n\n

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Go live 2X faster with pre-built templates<\/h2>\n\n\n\n
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Get started<\/a><\/div>\n\n\n\n
Explore collections<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/section>\n\n\n\n
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\r\n\t\t\t\t\t\tAchieve 60% higher customer satisfaction\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t

\r\n\t\t\t\t\t\tCustomers can view products, check product availability, compare products, place orders, track order status, initiate exchange\/refund, and also provide product feedback without involving a human agent.\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t

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Integrate with e-commerce platforms to showcase digital shop fronts on multiple channels.<\/span><\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t

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\r\n\t\t\t\t\t\t\t\t\t\tEasy payments\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t
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Seamlessly connect with payment platforms for effortless checkout directly from the chat.<\/span><\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t

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\r\n\t\t\t\t\t\t\t\t\t\tVirtual shopping assistants\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t
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Recommend products, complementary items, and discounts as per the purchase history and preferences.<\/span><\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t

<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n\t<\/div><\/section>\n\n\n\n
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\r\n\t\t\t\t\t\tTurn every shopping experience into a personalized journey\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t

\r\n\t\t\t\t\t\tAI agents turn every interaction with the user into a moment of delight with contextual and personalized conversations.\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t

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\r\n\t\t\t\t\t\t\t\t\t\tUnderstand your customer deeply\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t
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Seamlessly integrate your AI agent with the Customer Data Platform (CDP) to gather and build customer profiles based on their buying behavior, queries, interests, activities, and conversations across channels.<\/span><\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t

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While the AI agent can resolve up to 90% of queries, it\u2019ll escalate complex queries rapidly to the human agent for quick resolution.<\/span><\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t

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\r\n\t\t\t\t\t\t\t\t\t\tAnalytics for data-driven decisions\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t
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Measure critical metrics from customer conversations and chatbot analytics like user feedback, top customer flows, user acquisition details, bot performance, bot activity, etc<\/span><\/p>\n\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t

<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n\t<\/div><\/section>\n\n\n\n
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Let Yellow.ai be the driving force behind your
business success<\/h2>\n\n\n\t
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\r\n\t\t\t\t\t\t\t\t\tGrowsari\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t

\r\n\t\t\t\t\t\t\t\t\t“Growsari empowers 300k+ sari-sari store owners in the Philippines to transform into comprehensive service hubs, offering FMCG, E-Services, and financial solutions. Our priority is delivering exceptional customer experiences for user retention. With Yellow.ai’s automation, our CX team handles 74,000+ quarterly queries on digital channels, ensuring a seamless and scalable customer experience.”\t\t\t\t\t\t\t\t<\/h3>\r\n\t\t\t\t\t\t\t\t

\r\n\t\t\t\t\t\t\t\t\tJerico Bueno\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t

\r\n\t\t\t\t\t\t\t\t\tHead of Growth, Marketing and CX\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t

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Transform retail dynamics: Maximize business growth, and minimize cost with AI Enable instant and human-like customer support to buyers in 135+ languages with the market-leading AI-first, unified customer service platform. Elevate every retail metric that matters most to your business 90% of retail queries self-served 60% reduction in operational costs 50% boost in agent productivity Go […]<\/p>\n","protected":false},"author":7,"featured_media":148320,"parent":148387,"menu_order":42,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"tags":[],"guides_categories":[],"page_categories":[317],"coauthors":[210],"class_list":["post-148318","page","type-page","status-publish","has-post-thumbnail","hentry","page_categories-industry"],"acf":[],"yoast_head":"\nBest AI chatbots for retail and ecommerce industry | Yellow.ai<\/title>\n<meta name=\"description\" content=\"Deliver 24\/7 support to your shoppers while providing instant responses to their inquiries via their preferred channels while achieving up to 60% cost savings\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" 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