{"id":148387,"date":"2023-03-15T10:30:25","date_gmt":"2023-03-15T05:00:25","guid":{"rendered":"https:\/\/view.yellow.ai\/industries\/"},"modified":"2024-11-01T18:37:06","modified_gmt":"2024-11-01T13:07:06","slug":"industries","status":"publish","type":"page","link":"https:\/\/view.yellow.ai\/uk\/industries\/","title":{"rendered":"Industries"},"content":{"rendered":"\n
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Drive delightful customer experiences in your industry<\/h1>\n\n\n\n

Explore how our AI-first unified customer service automation platform can streamline workflows, offer unforgettable omnichannel support, and foster strong customer relationships while reducing costs.<\/p>\n\n\n\n

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Book a demo<\/a><\/div>\n<\/div>\n\n\n\n
\"\"<\/figure>\n<\/div><\/section>\n\n\n\n
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Trusted by 1100+ of enterprises globally<\/h2>\n\n\n\n

Managing over 2 billion interactions a quarter, our customer service automation platform offers are both industry agnostic and specialist, allowing you to automate cross-channel in minutes with over 97% intent accuracy. We offer pre-built and custom integrations with SAP, Salesforce, Genesys, and 100+ apps, legacy tools, and systems across all industries.<\/p>\n\n\n\n

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\r\n\t\t\t\t\tBFSI\t\t\t\t<\/h3>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t\t

\r\n\t\t\t\t\tFrom detecting fraud to personalizing financial advisory, automating with Yellow.AI chatbots can save up to 60% in operational costs.\t\t\t\t<\/p>\r\n\t\t\t\t\t\t

\r\n\t\t\t\tLearn more\t\t\t<\/p>\r\n\t\t<\/a>\r\n\t<\/div>\r\n\t<\/div>\n\n\n\n

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\r\n\t\t\t\t\tUtilities\t\t\t\t<\/h3>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t\t

\r\n\t\t\t\t\tGenerate leads, schedule appointments and streamline the buying and onboarding process with the support of our Dynamic AI Agents.\t\t\t\t<\/p>\r\n\t\t\t\t\t\t

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\r\n\t\t\t\t\tRetail\t\t\t\t<\/h3>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t\t

\r\n\t\t\t\t\tEnable AI conversational commerce experience where customers can choose, shop, pay or return, just by having a conversation.\t\t\t\t<\/p>\r\n\t\t\t\t\t\t

\r\n\t\t\t\tLearn more\t\t\t<\/p>\r\n\t\t<\/a>\r\n\t<\/div>\r\n\t<\/div>\n\n\n\n

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\r\n\t\t\t\t\tHealthcare\t\t\t\t<\/h3>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t\t

\r\n\t\t\t\t\tSchedule appointments, handle insurance enquiries, collect feedback, set appointment reminders and much more.\t\t\t\t<\/p>\r\n\t\t\t\t\t\t

\r\n\t\t\t\tLearn more\t\t\t<\/p>\r\n\t\t<\/a>\r\n\t<\/div>\r\n\t<\/div>\n<\/div>\n\n\n\n

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\r\n\t\t\t\tLearn more\t\t\t<\/p>\r\n\t\t<\/a>\r\n\t<\/div>\r\n\t<\/div>\n\n\n\n

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\r\n\t\t\t\t\tAutomotive\t\t\t\t<\/h3>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t

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\r\n\t\t\t\t\tTravel\t\t\t\t<\/h3>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t

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\r\n\t\t\t\t\tReal estate\t\t\t\t<\/h3>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t

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\r\n\t\t\t\t\tRestaurants & Food Delivery\t\t\t\t<\/h3>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t

\r\n\t\t\t\tLearn more\t\t\t<\/p>\r\n\t\t<\/a>\r\n\t<\/div>\r\n\t<\/div>\n<\/div>\n<\/div><\/section>\n\n\n\n

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\r\n\t\t\t\t\tCan\u2019t find your industry here?\t\t\t\t<\/h4>\r\n\t\t\t\t\t\t\t\t\t
\r\n\t\t\t\t\t\tOur unified customer service automation platform automates 90% of queries across 35+ channels with ease and reduces operational costs by 60%. Seamlessly integrate with your existing technology stack and go live faster. Speak to one of our product experts about how Yellow.ai can be tailored to your use case and industry.\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t
\r\n\t\t\t\t\t\r\n\t\t\t\t\t\tGet in touch\t\t\t\t\t<\/a>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t
\r\n\t\t\t\"\"\t\t<\/div>\r\n\t<\/div>\r\n\t<\/div><\/section>\n\n\n\n
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Our customers\u2019 success matters to us<\/h2>\n\n\n\t
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\r\n\t\t\t\t\t\t\t\t\tWaste Connections\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t

\r\n\t\t\t\t\t\t\t\t\t“Yellow.ai has helped us accelerate our AI automation journey for some of the most important use cases, and with the launch of DynamicNLPTM<\/sup> which enables zero training for NLP models, would elevate customer and employee experiences from day one.”\t\t\t\t\t\t\t\t<\/h3>\r\n\t\t\t\t\t\t\t\t

\r\n\t\t\t\t\t\t\t\t\tEric Hansen\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t

\r\n\t\t\t\t\t\t\t\t\tChief Information Officer\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t

\r\n\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\tRead the story\t\t\t\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t
\r\n\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
\r\n\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t
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\r\n\t\t\t\t\t\t\t\t\tSony\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t

\r\n\t\t\t\t\t\t\t\t\t“With deep back-end integration with the Sony CRM, the voice AI agent collects, records and analyzes user information to deliver personalized experiences. We are pleased to join hands with Yellow.ai for their support in taking Sony\u2019s exceptional customer service support a notch higher.”\t\t\t\t\t\t\t\t<\/h3>\r\n\t\t\t\t\t\t\t\t

\r\n\t\t\t\t\t\t\t\t\tVishal Mathur \t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t

\r\n\t\t\t\t\t\t\t\t\tNational Head of Customer Service\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t

\r\n\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\tRead the story\t\t\t\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t
\r\n\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
\r\n\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t
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\r\n\t\t\t\t\t\t\t\t\tAditya Birla\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t

\r\n\t\t\t\t\t\t\t\t\t“Aditya Birla Awards December 2022 happened for a span of 3 days attended by 600 employees of the Aditya Birla Group. Conversational AI helped give users a smooth and intuitive experience along with becoming a one-stop destination for all event-related queries.”\t\t\t\t\t\t\t\t<\/h3>\r\n\t\t\t\t\t\t\t\t

\r\n\t\t\t\t\t\t\t\t\tChetan Bhatnagar\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t

\r\n\t\t\t\t\t\t\t\t\tAVP Corporate Administration\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t

\r\n\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\tRead the story\t\t\t\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t
\r\n\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
\r\n\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t
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\r\n\t\t\t\t\t\t\t\t\tRandstad USA\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t

\r\n\t\t\t\t\t\t\t\t\t“With automation, we have enabled our employees to receive their W2 in minutes where it was taking 4 to 24 hours before. The success achieved since going live with Yellow.ai is catapulting the team to grow conversational AI use cases throughout the organization.\u201d\t\t\t\t\t\t\t\t<\/h3>\r\n\t\t\t\t\t\t\t\t

\r\n\t\t\t\t\t\t\t\t\t Jessica Osborn\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t

\r\n\t\t\t\t\t\t\t\t\tIT Operations Manager\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t

\r\n\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
\r\n\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t
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<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n\t<\/div><\/section>\n\n\n\n
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Deliver an exceptional experience while driving down costs by 60%<\/h2>\n\n\n\n

Integrate. Automate. Communicate instantly. It all starts with a conversation.<\/p>\n\n\n\n

\n
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Conversational Service Cloud<\/h3>\n\n\n\n

Boost productivity and customer engagement with enterprise-grade self-serve support.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n
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Learn more<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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Conversational Commerce Cloud<\/h3>\n\n\n\n

Generate leads & sales via chatbots, SMS text, voice call, WhatsApp, Facebook & more, all from a single platform.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n
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Learn more<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
\n

Conversational EX
Cloud<\/h3>\n\n\n\n

Meet your 24\/7 AI co-worker. Onboard and empower employees for a productive, cost effective workplace.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n
\n
Learn more<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"

Drive delightful customer experiences in your industry Explore how our AI-first unified customer service automation platform can streamline workflows, offer unforgettable omnichannel support, and foster strong customer relationships while reducing costs. Trusted by 1100+ of enterprises globally Managing over 2 billion interactions a quarter, our customer service automation platform offers are both industry agnostic and […]<\/p>\n","protected":false},"author":7,"featured_media":148389,"parent":0,"menu_order":39,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"tags":[],"guides_categories":[],"page_categories":[317],"coauthors":[210],"class_list":["post-148387","page","type-page","status-publish","has-post-thumbnail","hentry","page_categories-industry"],"acf":[],"yoast_head":"\nCustomer Service Automation For All Industries - Yellow.ai<\/title>\n<meta name=\"description\" content=\"Yellow.ai's customer service platform enables secure, flexible and accurate automation for large-scale enterprises in every industry.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"uk_UA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Service Automation For All Industries - 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