{"id":149186,"date":"2022-05-04T16:16:17","date_gmt":"2022-05-04T10:46:17","guid":{"rendered":"https:\/\/view.yellow.ai\/platform\/insights-engine\/"},"modified":"2022-05-04T16:16:17","modified_gmt":"2022-05-04T10:46:17","slug":"insights-engine","status":"publish","type":"page","link":"https:\/\/view.yellow.ai\/uk\/platform\/insights-engine\/","title":{"rendered":"Insights Engine"},"content":{"rendered":"\n
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\"\"<\/figure>\n<\/div>\n\n\n\n
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Go live faster by enabling zero setup with Yellow.ai DocCog<\/h1>\n\n\n\n

Automate queries in minutes and provide accurate responses with Yellow.ai DocCog, a cognitive knowledge search engine, by quickly extracting vital information across multiple sources and systems.<\/p>\n\n\n\n

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Book a demo<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/section>\n\n\n\n
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Future-proof your investments now,
and do more with less.<\/strong><\/h2>\n\n\n\n
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80%<\/p>\n\n\n\n

Increased deflection<\/p>\n<\/div>\n\n\n\n

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~80%<\/p>\n\n\n\n

Search accuracy<\/p>\n<\/div>\n<\/div>\n\n\n\n

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2.2+ M<\/p>\n\n\n\n

FAQs generated<\/p>\n<\/div>\n\n\n\n

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1.2+ M<\/p>\n\n\n\n

Questions answered<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/section>\n\n\n\n

\t
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\r\n\t\t\t\t\tTRAIN YOUR CHATBOT ON THOUSANDS OF FAQS IN MINUTES\t\t\t\t<\/p>\r\n\t\t\t\t

\r\n\t\t\t\t\tAutomate queries\t\t\t\t<\/p>\r\n\t\t\t\t

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Deploy AI-powered bots in minutes using YellowG Zero Setup. Experience increased deflection with DocCog’s robust fallback mechanism. Provide support for multiple languages such as English, German, French, Spanish, and more.<\/p>\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n\t\n\n\t

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\r\n\t\t\t\t\tSAVE AGENTS\u2019 TIME BY RETRIEVING INFORMATION IN MOMENTS\t\t\t\t<\/p>\r\n\t\t\t\t

\r\n\t\t\t\t\tIntelligent cognitive search\t\t\t\t<\/p>\r\n\t\t\t\t

\r\n\t\t\t\t\t

Help your agents quickly find information from multiple sources – documents, URLs, AWS S3, Sharepoint, and knowledge bases such as Salesforce, Confluence, ServiceNow, Prismic, and more. Yellow.ai DocCog works as a centralized source to retrieve all the information to improve agents\u2019 productivity and bring speedy closure to customer tickets.<\/p>\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n\t\n\n\t

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\r\n\t\t\t\t\tAVAILABLE RIGHT OUT-OF-THE-BOX WITH ZERO SETUP\t\t\t\t<\/p>\r\n\t\t\t\t

\r\n\t\t\t\t\tImage search with OCR parser\t\t\t\t<\/p>\r\n\t\t\t\t

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Not limited to only texts, but Yellow.ai DocCog can search images with a native OCR parser. Find answers in unstructured data such as scanned\/non-searchable text, invoices, etc. to help answer customer queries.<\/p>\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n\t<\/div><\/section>\n\n\n\n

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Waste Connections weathered the storm of the pandemic with dynamic Customer Support VA Trina<\/h2>\n\n\n\t
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\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t

\r\n\t\t\t\t\t\t\t\t\t\u201cThe Yellow.ai Chatbot has helped lower 25,000 calls coming into our call centers every month.\u201d\t\t\t\t\t\t\t\t<\/h3>\r\n\t\t\t\t\t\t\t\t

\r\n\t\t\t\t\t\t\t\t\tEric Hansen\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t

\r\n\t\t\t\t\t\t\t\t\tCIO, Waste Connections\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t

\r\n\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\tRead the story\t\t\t\t\t\t\t\t\t\t<\/a>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t
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\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t7M+\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Arrow\"\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t

\r\n\t\t\t\t\t\t\t\t\t\t\t\tAutomated conversations \t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t
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<\/div>\r\n\t\t\t\t
<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n\t<\/div><\/section>\n\n\n\n
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\"\"<\/figure>\n<\/div>\n\n\n\n
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100+ API integrations<\/h2>\n\n\n\n

A fully integrated SaaS product that plugs into your complete tech stack, seamlessly.<\/p>\n\n\n\n

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Go to marketplace<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/section>\n\n\n\n
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Deliver an exceptional experience while driving down costs by 60%<\/h2>\n\n\n\n

Integrate. Automate. Communicate instantly. It all starts with a conversation.<\/p>\n\n\n\n

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Conversational Service Cloud<\/h3>\n\n\n\n

Boost productivity and customer engagement with enterprise-grade self-serve support.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n
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Learn more<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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Conversational Commerce Cloud<\/h3>\n\n\n\n

Generate leads & sales via chatbots, SMS text, voice call, WhatsApp, Facebook & more, all from a single platform.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n
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Learn more<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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Conversational EX
Cloud<\/h3>\n\n\n\n

Meet your 24\/7 AI co-worker. Onboard and empower employees for a productive, cost effective workplace.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n
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Learn more<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"

Go live faster by enabling zero setup with Yellow.ai DocCog Automate queries in minutes and provide accurate responses with Yellow.ai DocCog, a cognitive knowledge search engine, by quickly extracting vital information across multiple sources and systems. 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