Platform
Channels
Accelerate your automation journey with DynamicNLP™
Built on zero shot learning and pre-trained on billions of conversations across channels and industries. DynamicNLP™ elevates both customer and employee experiences, consistently achieving market-leading intent accuracy rates while reducing cost and training time of NLP models from months to minutes.
World’s leading enterprises trust Yellow.ai
INDUSTRY-LEADING ACCURACY OF OVER 97%
Get things done
Increase customer satisfaction with faster resolution times and higher deflection. Engineered for scalability and accuracy, DAP uses scalable DynamicNLP™ and advanced multi-LLM generative AI models, including ChatGPT, GPT-3, and Jurassic-1, for superior outcomes.
80% INCREASE IN DEFLECTION RATE
Continuously learning conversational AI
Our dynamic AI agents have pre-trained models that guarantee higher intent accuracy from day one. Our platform continuously learns and adapts to your business over time, with deeper intent coverage, better fallback mechanisms and higher accuracy. This ensures more queries are resolved by dynamic AI agents without involving human agents, boosting deflection rates.
FLUENT IN 135+ LANGUAGES
Natural conversations
Break through the language barrier with multilingual support. Our dynamic AI agents understand and respond to the nuances and complexities of conversations, providing more human-like responses and proactive questions in localized dialects and native tones.
Yellow.ai, the driving force behind your
success
Waste Connections
“Yellow.ai has helped us accelerate our AI automation journey for some of the most important use cases, and with the launch of DynamicNLP™ which enables zero training for NLP models, would elevate customer and employee experiences from day one.”
7M+
Automated conversations
Yellow.ai has the world’s largest conversational database and is industry-agnostic.
Smart analytics
Drive data-first decisions with user sentiment insights, from your personal dashboard.
Bypass extensive training
Design and deploy your agent with no prior knowledge of AI with excellent speed to market value realization.
Omnichannel 24/7
Engage your customers with chatbots, SMS text, voice call, WhatsApp, Instagram DM automation, Facebook or in-app, all from a single platform.
100+ API Integrations
A fully integrated SaaS product that plugs into your complete tech stack, seamlessly.
Deliver an exceptional experience while driving down costs by 60%
Integrate. Automate. Communicate instantly. It all starts with a conversation.
Conversational Service
Cloud
Boost productivity and customer engagement with enterprise-grade self-serve support.
Conversational Marketing Cloud
Generate leads & sales via chatbots, SMS text, voice call, WhatsApp, Facebook & more, all from a single platform.
Conversational EX
Cloud
Meet your 24/7 AI co-worker. Onboard and empower employees for a productive, cost effective workplace.
We've been called gamechangers for a reason.
The most trusted & award-winning AI platform out there.
