Betting big on AI-first: Insights from customer service leaders

Autonomous customer & employee experience with human-like interactions

Discover the power of Generative AI with the world’s first Dynamic Automation Platform, built on multi-LLMs to deliver personalized conversational experiences 

World’s leading enterprises trust Yellow.ai

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Dynamic Automation Platform (DAP)

Built on multi-LLM architecture, DAP continuously trains on billions of conversations for scale, speed, and accuracy. Powered by generative AI DAP can automate conversations across channels while reducing operational costs.

Yellow.ai's platform leverages best of NLP and generative AI to deliver human-like conversations in 135+ conversations

Human-like experience 

Our platform leverages the latest advancements in NLP and generative AI to deliver empathetic and context-aware conversations that exceed customer expectations across channels.

Secure and intelligent conversational AI

Advanced ML and NLP technologies continuously learning for improved understanding and personalized responses

Zero setup bot deployment with Yellow.ai
Yellow.ai Generative AI powered dynamic chat
ISO, HIPAA, SOC2, and GDPR certifications - Yellow.ai

Zero setup bot deployment

Create and deploy bots by uploading documents, connecting to desired channels, and simulating customer journeys with dynamic conversation designers for a true zero-setup experience.

Generative AI powered dynamic chat

Experience goal-driven conversations with dynamic chat, intelligently crafting real-time conversation flows based on user inputs for efficient lead generation and CRM integration.

Enterprise-grade security

Backed by ISO, HIPAA, SOC2, and GDPR certifications, we protect sensitive data and maintain rigorous adherence to industry-leading security and compliance practices.

Advanced analytics

Enhance customer and employee satisfaction through real-time bot insights, enabling data-driven decision making and improved business outcomes.

Transform your business with AI-powered automation 

Deliver 24/7 customer support, automate employee interactions, and streamline marketing efforts through personalized campaigns, all while saving time and cost.

Conversational Service Cloud

Yellow.ai Conversational Service Cloud for customer support

60%

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Reduction in operational cost

Conversational Commerce Cloud

Yellow.ai Conversational Commerce Cloud for Marketing

50%

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Increase in conversion rates

Conversational EX Cloud

Our customers’ success matters to us

Randstad USA

“With automation, we have enabled our employees to receive their W2 in minutes where it was taking 4 to 24 hours before. The success achieved since going live with Yellow.ai is catapulting the team to grow conversational AI use cases throughout the organization.”

Jessica Osborn

IT Operations Manager

Randstad USA - case study Yellow.ai

Sony

“With deep back-end integration with the Sony CRM, the voice AI agent collects, records and analyzes user information to deliver personalized experiences. We are pleased to join hands with Yellow.ai for their support in taking Sony’s exceptional customer service support a notch higher.”

Vishal Mathur

National Head of Customer Service

Sony case study - Yellow.ai

Waste Connections

“Our After-Hours voicebot deployment with Yellow.ai has been very successful. Automation of routine queries has helped us save millions of dollars over the past year with high customer satisfaction. ”

Doug Mooneyham

Director, Operations Applications

waste connections case study - view.yellow.ai

Level-up your business in minutes not months. A simple plan for a complex solution.

With everybody else

FAQ based conversations

Lower automation rate

Slower deflection rate improvements

Longer bot deployment times

Limited learning capabilities

Offering basic assistance

With Yellow.ai

Goal-based conversations for better outcomes

90% automation in 30 days with generative AI

Boost agent productivity by 50%

Zero-setup for faster time-to-market

Adaptable, multi-LLM AI for all industries

Trained professionals enabling white glove service

We've been called gamechangers for a reason.

The most trusted & award-winning AI platform out there.
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