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Introducing VoiceX:
AI for authentic, life-like voices engaging in real-time conversations

Our voice AI agents excel at handling complex, context-aware conversations, driving personalized interactions that improve CSAT scores by up to 60%.

Experience VoiceX

Voice AI that never sounded more human!

90%

queries self-served

60%

reduction in operational costs

60%

increase in CSAT

50%

increase in agent productivity

Transforming customer service with AI for voice

With Yellow.ai’s advanced voice AI capabilities, streamline customer interactions across channels & ticket cycles to improve customer experience

Unify brand voice across channels:

Customers expect personalized and contextually relevant interactions when they interact with voice AI agents.

By accessing details of previous issues or tickets across channels, voice AI agents get enough context to have contextual conversations with customers.

Personalize conversations with advanced voice capabilities

Deploy multilingual AI for Voice, adept at active listening, and context-switching, to handle customer interruptions with context and empathy.

Seamlessly transition queries from AI to human

Handle call transfers between AI and human agents, facilitating high-quality interactions for both routine and complex inquiries.

Equip agents with real-time AI suggestions to resolve tickets quickly and more effectively, and increase the team’s efficiency by 50%.

Achieve faster time to value with quick setup

Design voice bots effortlessly in minutes with our intuitive AI co-pilot. Go to market faster with ready-to-deploy single-click integrations available for all leading contact centers, help desks, and CRM systems.

Speak the language of the customer

Connect with customers worldwide in over 135 languages. Customize tone and dialect based on geography, creating a tailored experience for each interaction. Paired with DynamicNLP, AI for Voice accurately understands user intent with 97% accuracy.

Plug & play voice app integrations

Go to market faster with ready-to-deploy single-click integrations available for all leading contact centers, help desks, and CRM systems.

See all integrations

Yellow.ai, the driving force behind your
success

Waste Connections

“Yellow.ai’s VoiceX is a game changer for improving customer experience. With fast responses and seamless human-like conversations it provides personalized attention and swift resolutions to users. Its ability to understand customer needs and drive engaging interactions will boost customer satisfaction and operational efficiency.”

Cody West

Telecom Specialist, Waste Connections

Yellow.ai VoiceX and it's impact on telecom

Sony

“With deep back-end integration with the Sony CRM, the voice AI agent collects, records and analyzes user information to deliver personalized experiences. We are pleased to join hands with Yellow.ai for their support in taking Sony’s exceptional customer service support a notch higher.”

Vishal Mathur

National Head of Customer Service

Ferrellgas

“We aim to make life simple for our customers and provide service before you even think to call Ferrellgas. However, when you do need to call, Yellow.ai’s VoiceX has the ability to completely transform the customer’s interaction. Voice AI is a great tool for our customer service professionals and is so intuitive that it raises the bar on the customer’s experience with Ferrellgas. This is a new thing to watch for and Ferrellgas is so excited to collaborate on this with Yellow.ai.”

Joanne Reusch

Director, Service Quality

We've been called gamechangers for a reason.

The most trusted & award-winning AI platform out there.

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Gartner Yellow.ai Named a Challenger in 2023

Introducing VoiceX:AI for authentic, life-like voices engaging in real-time conversations