Ushering in A New Era of User Interactions with Voice Bots

What will you learn?

The what, why, and how behind voice bots

• An in-depth look at voice bots, what they are, and how they are fine tuned to understand customer utterances, customer intent, and take appropriate actions.

The need for voice bots in a post-pandemic world

• As businesses are increasingly optimizing omnichannel strategies to better reach out to their customers, voice tech is becoming a crucial tool to enhance customer experience.

How one of the largest insurance brands leveraged voice bots

• We dive into how the successful implementation of voice bots led to 50% higher efficiency at one of the world’s largest insurance brands.